NHTSA ID Number: 10418314
Incident Date: 2011-08-08
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: WINDSTAR
Model Year: 2000
9999 If Unknown Or N/A
Vehicle Identification Number: 2FMDA5340YB
Vehicle Mileage At Failure: 209950
Vehicle Speed: 70
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: JACKSON, MO
Summary of Complaint
I OWN A 2000 FORD WINDSTAR AND THE WINDSHIELD WIPERS HAVE QUIT WORKING FOR THE THIRD TIME. THIS ALWAYS SEEMS TO HAPPEN WHILE I AM DRIVING IN THE RAIN, WHICH IS NOT SAFE AT ALL, BUT YESTERDAY IT HAPPENED DURING A VERY HEAVY THUNDERSTORM WHILE I WAS DRIVING DOWN THE INTERSTATE AT 70 MPH! IT HAS ALWAYS BEEN WIPER MOTOR FAILURE AND THE MOTOR NEEDS TO BE REPLACED. I HAVE SEEN A RECALL IN THE PAST ON THE 2000 FORD WINDSTAR FOR THIS SAME COMPLAINT. I CONTACTED MY LOCAL DEALERSHIP AND THEY STATED THAT MY WINDSTAR WAS NOT INCLUDED IN THIS RECALL. AS MUCH OF A HASSLE AND AN EXPENSE IT IS TO HAVE THE WIPER MOTOR REPLACED, IT'S STILL NOT AS MUCH A HASSLE AS IT IS DANGEROUS TO BE DRIVING A VEHICLE THAT NOT ONLY DO THE WIPERS RANDOMLY QUIT WORKING WITHOUT ANY WARNING BUT THE ABS AND TRACTION CONTROL WILL KICK OFF ALL THE TIME AND FORD WON'T FIX OR DO ANYTHING ABOUT THE FAILURES THAT SO MANY OTHER WINDSTAR OWNERS CONTINUE TO HAVE. HOW MANY RECALLS ON SAFETY ISSUES DO YOU HAVE TO HAVE BEFORE THE ENTIRE VEHICLE IS RECALLED? THE FRAME, THE SUSPENSION, THE WIPERS, THE SPEED CONTROL SYSTEM AND THE ANTI-LOCK BRAKE SYSTEM, ALL THE THINGS THAT A DRIVER TRULY NEEDS TO SAFELY TRANSPORT THEIR FAMILY AROUND HAVE BEEN RECALLED ON THE WINDSTAR. THIS DOESN'T EVEN TOUCH THE AMOUNT OF MONEY THAT HAS BEEN SPENT ON THE LEAN SYSTEM BANK 1 & 2 ERROR CODES AND THE ENGINE LIGHT STILL COMES ON FOR THE SAME CODE. I'M SURE THIS HAS A LOT TO DO THE TERRIBLE GAS MILEAGE THAT IS NOT EVEN CLOSE TO WHAT THE ORIGINAL STICKER QUOTED!. OR THE TORQUE CONVERTER ISSUES IN THE TRANSMISSION THAT HAD TO BE COMPLETELY REBUILT. A LOT OF THE WINDSTAR'S ISSUES STARTED WHILE IT WAS STILL UNDER WARRANTY AND JUST CONTINUED TO GET WORSE. IF WERE UP TO ME I WOULD DEFINITELY CALL THE VEHICLE A LEMON. P.S. AFTER TALKING TO MY NEIGHBOR, HE ALSO HAS REPLACED HIS WINDSTAR'S WIPER MOTOR THREE TIMES. SEEMS TO BE HAPPENING TO MORE VEHICLES THAN JUST MINE. *TR
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Complaint 10418314 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2011-08-08
(YYYY-MM-DD)
Date Added To File: 2011-08-10
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2011-08-10
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: VISIBILITY
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 6
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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