NHTSA ID Number: 10404376
Incident Date: 2011-05-27
Manufacturer's Name: Honda
(American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: ACCORD
Model Year: 2004
9999 If Unknown Or N/A
Vehicle Identification Number: 1HGCM66864A
Vehicle Mileage At Failure: 103500
Vehicle Speed: 60
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: TUMWATER, WA
Summary of Complaint
DRIVING ON FREEWAY WITH NO WARNING THE CAR COMES TO A SUDDEN STOP AS IF THE BRAKES WERE BEING SLAMMED ON. I OWN A 2004 HONDA ACCORD V6 AUTOMATIC. AFTER THIS INCIDENT THE CAR DID NOT WANT TO DRIVE AS IF IT WAS IN NEUTRAL. I WAS SLOWLY ABLE TO GET ONTO SHOULDER. THIS CAUSED A HUGE TRAFFIC JAM. I WAS NEARLY REAR ENDED BY FULL SIZE TRUCK. AFTER I HAD STOPPED FOR APPROX. TEN MINUTES I WAS ABLE TO DRIVE THE CAR HOME WITH NO ISSUES. I DISCOVERED THAT HONDA ISSUED A RECALL FOR THIS SAME EXACT PROBLEM. I'VE READ MANY OTHER PEOPLE HAVE HAD THIS SAME INCIDENT HAPPEN. ONE OF WHICH INVOLVED A CHILD GETTING INJURED. I BROUGHT THE VEHICLE TO THE CAPITAL CITY HONDA DEALERSHIP IN OLYMPIA, WA. FOR THE RECALL WORK TO BE PERFORMED (IT HAD NOT BEEN DONE, ISSUED IN 2004). THE DEALERSHIP HAD MY VEHICLE FOR A FULL DAY BEFORE I RECEIVED A CALL SAYING MY VEHICLE NEEDED AN OIL KIT INSTALLED WHICH WAS PART OF THE RECALL. THE NEXT DAY I WAS TOLD THE KIT WAS INSTALLED AND IT DID NOT FIX THE PROBLEM. I WAS ALSO TOLD THAT DURING THE TEST DRIVE THE TRANSMISSION LOCKED UP ON THE TECHNICIAN DRIVING IT. THEY THEN TOLD ME THAT THE FAILURE HAD NOTHING TO DO WITH THE SECOND GEAR WHICH THE RECALL STATES AND THAT I WOULD BE RESPONSIBLE TO PAY FOR THE REPAIR APPROX. $4,000. THE NEXT DAY I CALL BACK STATING THAT I BELIEVE THE TRANSMISSION SHOULD BE CHANGED UNDER THE RECALL AND THAT THEY WERE SUPPOSED TO INSPECT THE TRANSMISSION BEFORE INSTALLING THE KIT. THEY THEN TOLD ME THEY NEVER INSTALLED THE KIT AND THE FAILURE IS NOT A PART OF THE RECALL. MANY OTHER 2004 HONDA OWNERS HAVE HAD THE SAME PROBLEM. IF IT'S NOT RELATED TO THE RECALL SHOULDN'T THERE BE AN INVESTIGATION INTO WHY THESE TRANSMISSIONS ARE FAILING LIKE THIS NOW? OR ARE THE DEALERSHIPS NOT PERFORMING THE RECALL INSPECTIONS CORRECTLY? I IMPLORE THAT ANOTHER RECALL BE OPENED TO INSPECT THESE TRANSMISSIONS AGAIN AND FURTHER THAN JUST THE COLOR OF SECOND GEAR. I DON'T WANT ANOTHER DRIVER INJURED OR KILLED DUE TO THIS OR A CHILD INJURED OR KILLED. *TR
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Complaint 10404376 Documents
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- Mixes well with conventional fluids
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2011-05-27
(YYYY-MM-DD)
Date Added To File: 2011-06-03
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2011-06-03
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN:AUTOMATIC TRANSMISSION
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 6
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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