NHTSA ID Number: 10380356

Incident Date: 2011-01-15

Manufacturer's Name: Chrysler (FCA US, LLC)

Vehicle/Equipment Make: RAM

Vehicle/Equipment Model: 1500

Model Year: 2010
9999 If Unknown Or N/A

Vehicle Identification Number: 1D7RB1GP9AS

Vehicle Mileage At Failure: 28400

Vehicle Speed: 0

Number Of Occurrences: 1

Was Vehicle Towed: No

Consumer Location: FLEMING ISLAND, FL

Summary of Complaint

CHILD SEAT TETHER STRAP ANCHOR RINGS INSTALLED ON 2010 DODGE RAM 1500 QUAD CAB. THE OWNER'S MANUAL CLEARLY STATES IN THE CHILD RESTRAINT INSTALLATION SEQUENCE ON PAGE 75 PARAGRAPH 3 "PASS EACH TETHER STRAP HOOK UNDER THE HEAD RESTRAINT AND THROUGH THE LOOP OF WEBBING BEHIND THE CHILD SEAT" PARAGRAPH 4 STATES "ROUTE EACH TETHER STRAP TO THE ANCHOR BEHIND THE CENTER SEAT, AND ATTACH TO THE HOOK(S) TO THE METAL RING" ON PAGE 76 AS PICTURED ITEM 1 THE INNER ANCHOR STRAP RING(S) CLEARLY SHOWS THE REQUIRED ANCHOR RING FOR THE ATTACHMENT OF THE CHILD SEAT TETHER HOOK. THE REQUIRED 3 TETHER LOOP STRAPS ARE INSTALLED AS REQUIRED BUT DO NOT HAVE THE REQUIRED METAL ANCHOR RINGS ON EITHER STRAP IN ORDER TO ATTACH THE CHILD CAR SEAT TETHER HOOK. THIS IS A MAJOR SAFETY ISSUE FOR ANYONE WISHING TO PROPERLY INSTALL A CHILD CAR/BOOSTER SEAT WHICH HAS A TETHER STRAP FOR USE. THERE IS A MAJOR DIFFERENCE BETWEEN THE 2004 AND 2010 DODGE RAM 1500 QUAD CAB CHILD RESTRAINT UPPER TETHER STRAPS. THE 2004 MODEL YEAR DOES HAVE THE INNER ANCHOR STRAP RING(S) INSTALLED FOR ATTACHING THE CHILD SEAT TETHER STRAP HOOK. THE PART NUMBER FOR THE 2004 UPPER TETHER STRAP IS 55350981-AB. THE 2010 MODEL UPPER TETHER STRAP IS 52029441-AA. IF YOU PUT THESE TWO PARTS SIDE BY SIDE THE MOUNTING OF THE BRACKETS APPEAR TO BE THE SAME AS FAR AS MOUNTING IS CONCERNED IN THE VEHICLE. THE BRACKET FOR THE 2004 MODEL APPEARS TO BE SHORTER IN LENGTH THAN THE 2010 MODEL BUT THE OVERALL LENGTH OF THE PARTS ARE ABOUT THE SAME. THE WEBBING MATERIAL ON THE 2010 MODEL IS MADE OF A HEAVIER QUALITY (COARSE THREAD) WEBBING MATERIAL AND THE 2004 MODEL HAS A WEBBING MATERIAL (FINE THREAD) SIMILAR TO STANDARD SEAT BELT MATERIAL. COMPLAINT BEYOND 2000 CHARACTERS. 02/09/11

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Complaint 10380356 Documents

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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH

FIRE: No
WAS VEHICLE INVOLVED IN A FIRE

INJURIES: 0
NUMBER OF PERSONS INJURED

DEATHS: 0
NUMBER OF FATALITIES

Was Medical Attention Required: No

Was Incident Reported To Police: No

Date Of Incident: 2011-01-15
(YYYY-MM-DD)

Date Added To File: 2011-01-28
(YYYY-MM-DD)

Date Complaint Received By NHTSA: 2011-01-28
(YYYY-MM-DD)

Date Purchased:
(YYYY-MM-DD)

Was Original Owner: No

Product Type: Vehicle

V = Vehicle
T = Tires
E = Equipment
C = Child Restraint

Specific Component's Description: CHILD SEAT:TETHER: STRAP/WEBBING

Anti-Lock Brakes: No

Cruise Control: No

Number Of Cylinders: 8

Drive Train Type:
[AWD, 4WD, FWD, RWD]

Fuel System:

FI = Fuel Injection
TB = Turbo

Fuel Type: Gas

BF = BiFuel
CN = CNG/LPG
DS = Diesel
GS = Gas
HR = Hybrid Electric

Vehicle Transmission Type [Auto, Man]:

(DOT) Department Of Transportation Tire Identifier:

Tire Size:

Location Of Tire:

FSW = Driver Side Front
DSR = Driver Side Rear
FTR = Passenger Side Front
PSR = Passenger Side Rear
SPR = Spare

Type Of Tire Failure:

BST = Blister
BLW = Blowout
TTL = Crack
OFR = Out Of Round
TSW = Puncture
TTR = Road Hazard
TSP = Tread Separation

Was Defective Tire Repaired:

Was Part Original Equipment:

Date Of Manufacture:
(YYYYMMDD)

Type Of Child Seat:

B = Booster
C = Convertible
I = Infant
IN = Integrated
TD = Toddler

Installation System:

A = Vehicle Safety Belt
B = Latch System

Dealer's Name:

Dealer's Telephone Number:

Dealer's City:

Dealer's State:

Dealer's Zipcode:

SOURCE OF COMPLAINT CODE:

CAG = Consumer Action Group
CON = Forwarded From A Congressional Office
DP = Defect Petition,result Of A Defect Petition
EVOQ = Hotline VOQ
EWR = EARLY WARNING REPORTING
INS = Insurance Company
IVOQ = NHTSA Web Site
LETR = Consumer Letter
MAVQ = NHTSA Mobile APP
MIVQ = NHTSA Mobile APP
MVOQ = Optical Marked VOQ
RC = Recall Complaint, Result Of A Recall Investigation
RP = Recall Petition, Result Of A Recall Petition
SVOQ = Portable Safety Complaint Form (PDF)
VOQ = NHTSA Vehicle Owners Questionnaire

Incident State Code:

Vehicle Operator's Name: