NHTSA ID Number: 10370270
Incident Date: 2010-12-11
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: CALIBER
Model Year: 2007
9999 If Unknown Or N/A
Vehicle Identification Number: 1B3HB48B87D
Vehicle Mileage At Failure: 50500
Vehicle Speed: 0
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: FLEMINGSBURG, KY
Summary of Complaint
I PURCHASED A NEW 2007 DODGE CALIBER IN APRIL 07. TODAY, WHILE REPLACING THE TIRES FOR THE FIRST TIME, IT WAS FOUND THAT BOTH LOWER CONTROL ARMS AND BALL JOINTS HAD FAILED. THIS CAUSES A VERY UNSAFE CONDITION THAT CAN CAUSE THE FRONT WHEELS TO FALL OFF OR CREATE A SITUATION OF UNCONTROLLABLE STEERING. THE TIRE DEALER TOLD ME THAT THEY HAD SEEN NUMEROUS CASES OF THIS WITH THIS PARTICULAR MODEL OF CAR. LOWER CONTROL ARMS AND BALL JOINTS ARE NOT NORMAL WEAR ITEMS, THEY ARE STEERING COMPONENTS THAT SHOULD LAST LONGER THAN A SET OF TIRES. AFTER RESEARCHING THIS ON THE INTERNET BY GOOGLING DODGE CALIBER + BALL JOINTS, I FOUND MANY OTHER CALIBER OWNERS HAD EXPERIENCED THE SAME ISSUE. DODGE HAS NOT ISSUED A RECALL OR SERVICE BULLETIN ON THIS VERY UNSAFE ISSUE. TOYOTA WAS SUBJECTED TO GOVERNMENT HEARINGS, MADE MAJOR NEWS HEADLINES AND FINED HEAVILY DUE TO THROTTLE STICKING. DRIVERS HAD THE ABILITY TO REACT BY PUTTING THE CAR IN NEUTRAL OR SHUTTING OFF THE CAR BUT WITH THIS STEERING ISSUE, YOU MAY NOT HAVE THE ABILITY TO STEER THE AUTOMOBILE AT ALL. MY RESEARCH SHOWS CHRYSLER HAS MADE NO ATTEMPT TO FIX THIS ISSUE, RESEARCH ALSO SHOWS YOU CAN ONLY GET REPLACEMENT PARTS ONLY FROM AN AUTHORIZED CHRYSLER DEALER AND WHEN YOU PAY CHRYSLER TO FIX IT, THEY ARE USING THE SAME REPLACEMENT PARTS THAT FAILED WITHOUT WARNING IN THE FIRST PLACE. THE CAR MUST BE JACKED UP AND TIRES REMOVED TO EVALUATE THE BALL JOINTS. THE BALL JOINTS FAIL SO BADLY IT DESTROYS THE LOWER CONTROL ARMS THEY ARE MOUNTED IN. THIS CANNOT BE CHECKED ANY OTHER WAY. THIS IS A MAJOR SAFETY ISSUE FOR ME AND MY FAMILY AND EVERYONE ON THE ROAD WITH THOUSANDS OF THESE CARS ON THE ROAD AS WELL. THESE ARE ACCIDENTS WAITING TO HAPPEN ANYWHERE AT ANY TIME. THERE MUST BE A RECALL ON THE UNSAFE STEERING ISSUE.
Check if your Dodge has a Recall
Complaint 10370270 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2010-12-11
(YYYY-MM-DD)
Date Added To File: 2010-12-11
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2010-12-11
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: UNKNOWN OR OTHER
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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