NHTSA ID Number: 10362951
Incident Date: 2008-05-23
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: SILVERADO 2500
Model Year: 1997
9999 If Unknown Or N/A
Vehicle Identification Number: 1GCGC29F2VE
Vehicle Mileage At Failure: 244537
Vehicle Speed: 10
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: SURREY, BC, 00
Summary of Complaint
I OWN A 1997 SILVERADO 6.5 DIESEL ENGINE, W/279K MILES, TRUCK WAS RUNNING OK BUT THE LAST FEW MONTHS ENGINE STALLING AND STOP WITHOUT REASON, TOOK IT TO A REPAIR CENTER, DIAGNOSE WITH FUEL INJECTION PUMP FAILURE, DIESEL DEALER EXPLAINED THIS IS A WELL KNOWN DEFECT, FUEL INJECTION PUMP HAS AN ELECTRONIC COMPONENT (PMD) LOCATED ON THE SIDE OF THE PUMP WHEN ENGINE GETS HOT SENT FAILURE SIGNAL TO THE MAIN COMPUTER. CONTACTED GM CUSTOMER SERVICE TO VERIFIED THE ISSUE, ANSWERED THAT YES INDEED THEY AGREED ABOUT THE PROBLEM ALSO SAID THEY HAD 'CAMPAIGN' NOT A RECALL TO FIX THE PROBLEM BUT DIDN'T MAKE ANNOUNCEMENT TO PUBLIC. I ASKED FOR HELP TO FIX THE PROBLEM WAS TOLD THAT I RUN OUT OF OPTIONS THEY ONLY HONOR THIS PROBLEM FOR 10 YEARS OR 120K MILES? I WAS NOT AWARE AND NEVER RECEIVED A LETTER FROM GMC. THIS IS A ACCIDENT WAITING TO HAPPEN WITH TERRIBLE CONSEQUENCES, IF THE ENGINE STOPS OR STALL GOING DOWN THE HILL IN ANY URBAN OR RURAL AREA; PASSING ANOTHER CAR IN A BUSY HIGHWAY AND STALLING OR JUST THE ENGINE QUIT RUNNING. CROSSING A BUSY INTERSECTION WITH KIDS INSIDE AND NO POWER (HORRIBLE ACCIDENT WITH SERIOUS INJURIES AND CASUALTIES!!) I USUALLY AM TOWING A HORSE TRAILER ON BUSY HIGHWAY AND SUDDENLY STALL OR STOPPING IN FRONT OF A SEMI-TRAILER, CROSSING A RAIL ROAD AND STALLING IN THE MIDDLE WITH PEOPLE INSIDE A TRAIN COMING ITS WAY! THESE ARE A FEW CONSEQUENCES THIS FAILURE CAN CREATE, WHILE THIS IS A FACTORY FAILURE AND POOR DESIGN. I HAD REPLACED THE (PMD) AND AFTER SPENDING OVER $2500.00 STILL HAVE THE SAME PROBLEM. AT THE PRESENT TIME I AM NOT DRIVING THE TRUCK MUCH UNTIL I CAN GET THIS RESOLVED FROM YOUR AGENCY TO SEE THE RESULTS OF YOUR INVESTIGATION. IS THIS JUST ANOTHER WAY OF SOAKING THE PUBLIC WITH REPAIR BILLS EVERY SINGLE YEAR. I NOW HAVE HAD THE PMD REPLACED ONE YEAR AFTER THE FIRST INJECTION PUMP SERVICE AND AGAIN ONE MORE YEAR LATER THIS PROBLEM HAS NOW RETURNED AND ANOTHER $2500 IS REQUIRED TO FIX IT YET AGAIN. WHAT ARE YOU GOING TO DO ABOUT IT? *TR
Check if your Chevrolet has a Recall
Complaint 10362951 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2008-05-23
(YYYY-MM-DD)
Date Added To File: 2010-10-29
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2010-10-29
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: FUEL SYSTEM, DIESEL
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 8
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Diesel
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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