NHTSA ID Number: 10360468
Incident Date: 2010-04-14
Manufacturer's Name: Nissan
North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: PATHFINDER
Model Year: 2006
9999 If Unknown Or N/A
Vehicle Identification Number: 5N1AR18U56C
Vehicle Mileage At Failure: 80000
Vehicle Speed: 50
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: STONEMOUNTAIN, GA
Summary of Complaint
NATIONAL HEADQUARTERS CONSUMERS AFFAIRS DEPARTMENT: 10/10/10 IN THE PAST FEW MONTHS BEGINNING MAY 2010 HAVE BEEN ATTEMPTING TO COMMUNICATE WITH THE NISSAN REP. FOR THE NORTHERN REGION. I WAS RECENTLY INFORMED BY REP IN SEPT 2010 THAT NISSAN REFUSED MY REQUEST FOR ASSISTANCE IN REPLACING THE CATALYTIC CONVERTER IN MY 2006 NISSAN PATHFINDER THAT CURRENTLY, AS OF SEPT 24, 2010 HAS 86,000 MILES. YOU SEE BACK IN APRIL 14, 2010 I WAS INFORMED BY NALLEY NISSAN OF DECATUR GA. THAT I NEEDED TO HAVE THE CATALYTIC CONVERTER REPLACED ON MY 2006 PATHFINDER, AND THAT THEY COULD DO THE JOB FOR $1,200 -$1,500 AT THE TIME MY VEHICLE HAD APPROXIMATELY 80,000 MILES OR LESS YET WHEN I HAD WORK DONE AT NALLEY NISSAN ON APRIL 14, 2010 THE MILEAGE WAS DOCUMENTED AS BY NALLEY NISSAN AS BEING 125,000 IN AN ATTEMPT AS NOT TO REPAIR MY VEHICLE UNDER THE MANUFACTURES WARRANTY FREE OF COST. ON MAY 24, 2010 I HAD A SECOND OPINION DONE AS WELL AS SOME REPAIR WORK DONE AND AT THIS TIME 1 MONTH LATER MY CAR READ 81,254 MILES READING ON THE ODOMETER KNOWING ALL OF THIS HAD TRANSPIRED THE NISSAN REP INFORMED ME THAT NISSAN WOULD NOT REPLACE OR ASSIST IN GETTING THIS MATTER TAKEN CARE OF. IS IT COMMON THAT THE CONVERTER SHOULD HAVE TO BE REPLACED IN A CAR SO NEW. AS WELL AS THE RECORDS BEING FALSIFIED SO MY VEHICLE WOULD NOT QUALIFY FOR REPLACEMENT OF THE CONVERTER. IT IS VIRTUALLY IMPOSSIBLE TO HAVE HAD 125,000 MILES ON 4/15/10, AND 81,254 MILES ON 5/24/10 NOT TO MENTION THAT AS OF SEPT 24, 2010 MY READING IS 86,000 MILES. ALSO, I HAVE BEEN INFORMED THAT A CODE FOR THE GAS SENSOR IS BEING DISPLAYED, THE FUEL READING SAYS EMPTY YET I HAVE JUST PUT $45.00 WORTH OF GAS IN THE TANK ALSO THESE PARTS WOULD NOT BE KEPT IN STOCK IF NOT FOR FREQUENT REPLACEMENT OF SAID PARTS. I HAVE COPIES OF BOTH RECEIPTS SHOWING THIS TO BE A FACT . VEHICLE ID # AWAITING YOUR RESPONSE UPDATED IVOQ 11/19/10 *TR
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Complaint 10360468 Documents
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- For use in both gasoline and diesel engines
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2010-04-14
(YYYY-MM-DD)
Date Added To File: 2010-10-14
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2010-10-14
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Anti-Lock Brakes: Yes
Cruise Control: No
Number Of Cylinders: 6
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: NALLEY NISSAN
Dealer's Telephone Number:
Dealer's City: DECATUR
Dealer's State: GA
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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