NHTSA ID Number: 10348367
Incident Date: 2009-05-15
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: CHRYSLER
Vehicle/Equipment Model: SEBRING CONVERTIBLE
Model Year: 2005
9999 If Unknown Or N/A
Vehicle Identification Number: 1C3EL65R65N
Vehicle Mileage At Failure: 30000
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: SUSANVILLE, CA
Summary of Complaint
SEAT BELT INDICATOR LIGHT AND TONE WILL NOT STOP EVEN WITH SEAT BELT SECURELY ATTACHED. THIS CAUSES A MAJOR DISTRACTION WHEN DRIVING AND ALSO LEADS TO UNCERTAINLY AS TO THE AIR BAG INTERCONNECT SYSTEM. THE DEALER WAS CONTACTED ON 05/15/09 AND DIAGNOSED IT AS A SEAT BELT BUCKLE/PRETENSIONER FAILURE AND THAT THIS WAS NOT COVERED BY WARRANTY AND WANTED TO CHARGE $500.00 TO FIX IT. THIS IS A STANDARD SAFETY INTERCONNECT SYSTEM AND SHOULD NOT BE SUBJECT TO WARRANTY ISSUES AND SHOULD BE REPAIRED. IF THIS IS HAPPENING WITH THIS AUTOMOBILE, WHICH IS A VERY COMMON MODEL, THEN IT SURELY IS HAPPENING TO OTHERS AND MAY HAVE ALREADY CAUSED OR IS GOING TO CAUSE ACCIDENTS AND POSSIBLE FAILURE OF AIR BAG, SAFETY BELT SYSTEMS AS THEY ARE INTERCONNECTED. THIS IS A CONSTANT PROBLEM AND THE DRIVER HAS TRIED VARIOUS METHODS OF INTERFERING WITH THE WARNING SYSTEM SUCH AS LOCKING AND UNLOCKING THE SAFETY BELT, JIGGLING THE SAFETY BELT, HOLDING THE SAFETY BELT AWAY FROM THE BODY WHILE DRIVING ETC. THIS IS A VERY DANGEROUS SITUATION FOR DRIVERS TO HAVE TO DEAL WITH AS IT IS DISTRACTING AND COULD ALSO RESULT IN IMPROPER RESTRAINT IN THE EVENT OF AN ACCIDENT. CHRYSLER SHOULD FIX THIS PROBLEM WITHOUT QUESTION AND SHOULD INVESTIGATE TO SEE IF A RECALL IS WARRANTED. THIS BEGAN JUST OVER 30,000 MILES AND THE OWNER CONTACTED THE DEALER ABOUT 10,000 MILES LATER WHEN IT WAS OBVIOUS THAT THIS PROBLEM WAS GOING TO PERSIST AND THERE WAS NOTHING THE OWNER COULD DO TO MITIGATE THE PROBLEM. THE DEALER SAID IT WAS NOT COVERED BECAUSE THE WARRANTY ON THIS ITEM EXPIRED AT 30,000. THIS VEHICLE HAS A 7 YEAR, 70,000 MILE DRIVE TRAIN WARRANTY. THE VEHICLE, A 2005 CHRYSLER SEBRING CONVERTIBLE, WAS PURCHASED IN 2006 FROM WILLITS MOTORS IN SUSANVILLE, CALIFORNIA. WILLITS WAS PURCHASED BY SUSANVILLE AUTO CENTER, 530-257-5092 AND THAT DEALERSHIP HAS BEEN THE ONE THE OWNER HAS BEEN DEALING WITH AND WHO HAS REFUSED TO REPAIR THE PROBLEM UNLESS PAID THE OUTRAGEOUS SUM OF $500.00. *TR
Check if your Chrysler has a Recall
Complaint 10348367 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2009-05-15
(YYYY-MM-DD)
Date Added To File: 2010-08-09
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2010-08-09
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SEAT BELTS
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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