NHTSA ID Number: 10344748
Incident Date: 2010-07-10
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: SILVERADO 2500
Model Year: 2001
9999 If Unknown Or N/A
Vehicle Identification Number: 1GCHK29171E
Vehicle Mileage At Failure: 217800
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: JUNCTION CITY, OR
Summary of Complaint
WE WERE TRAVELING SOUTH ON I-5 WHEN WE STOPPED IN MEDFORD, OREGON TO FILL UP OUR 2001 CHEV. DURAMAX PICKUP WITH DIESEL. AFTER FILLING UP, WE NOTICED SMOKE AND A BURNT SMELL COMING OUT FROM UNDER THE HOOD. WE OPENED TO HOOD TO FIND WIRES SMOLDERING. WE IMMEDIATELY MOVED THE PICKUP AWAY FROM THE FUEL TANKS AT THE GAS STATION AND RE-OPENED THE HOOD. MY HUSBAND REMOVED THE PLASTIC SHROUD CONTAINING WHAT LOOKED TO BE ENCLOSED WIRES WHICH WERE SMOLDERING. I GOT THE FIRE EXTINGUISHER FROM THE GAS STATION ATTENDANT. AS MY HUSBAND WAS TRYING THE SEPARATE THE WIRES THAT WERE SMOLDERING WHICH WERE ALSO BURNING HIS FINGERS, FLAMES ERUPTED. WE USED THE FIRE EXTINGUISHER TO EXTINGUISH THE FLAMES. WE TOOK THE PICKUP TO THE DEALER IN JUNCTION CITY, OREGON (GUARANTY). THEY DIAGNOSED THE PROBLEM AS THE GLOW PLUG/INTAKE HEATER RELAY ASSEMBLY FAILURE WHICH CAUSED THE FIRE. IT WAS REPLACED WITH A NEW ONE. WE WERE EXTREMELY LUCKY THAT WE MOVED THE PICKUP AWAY FROM THE FUEL TANKS AT THE GAS STATION AND HAD A FIRE EXTINGUISHER FROM THE GAS STATION ATTENDANT HANDY AT THAT TIME. THERE WAS ALSO A TANKER TRUCK NEXT TO US FILLING UP THE UNDERGROUND GAS TANKS WHEN THE WIRES BURST INTO FLAMES. MANY LIVES COULD HAVE BEEN LOST BECAUSE OF THIS INCIDENT. WE WERE VERY LUCKY. IN MY OPINION, IF A PART FAILS ON A VEHICLE (WHICH I KNOW THEY DO), IT SHOULD NOT HAVE TO CATCH FIRE IN ORDER TO GET MY ATTENTION. *TR
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Complaint 10344748 Documents
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- Restores fuel economy
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: Yes
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2010-07-10
(YYYY-MM-DD)
Date Added To File: 2010-07-22
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2010-07-22
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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