NHTSA ID Number: 10335845
Incident Date: 2008-04-15
Manufacturer's Name: Toyota
Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: PRIUS
Model Year: 2006
9999 If Unknown Or N/A
Vehicle Identification Number: JTDKB20U763
Vehicle Mileage At Failure: 26000
Vehicle Speed: 45
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: TUKWILA, WA
Summary of Complaint
MY 2006 TOYOTA PRIUS HAS A MAJOR SAFETY ISSUE. THE LEFT HEADLIGHT HAS BEEN INTERMITTENTLY GOING OUT FOR OVER TWO YEARS NOW. TURNING THE LIGHT ON TO HIGH OR LOW BEAM DOES NOT CHANGE THE STATUS OF THE LIGHT AT ALL, BUT USUALLY IT COMES ON AGAIN WHEN THE LIGHTS ARE TURNED OFF AND IMMEDIATELY TURNED BACK ON. WITHIN THE LAST TWO WEEKS THE RIGHT HEADLIGHT HAS DONE IT TWICE. I WAS FIRST AWARE OF THE LEFT HEADLIGHT PROBLEM DURING THE SPRING OF 2008 LIKELY AT THAT TIME WITH ABOUT 25,000 ? 27,000 MILES. I DO NOT LEAVE THE HEADLIGHTS ON DURING DAYTIME DRIVING SO THERE HAS NOT BEEN HIGH USAGE THE DEALERSHIP ACTS LIKE THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE, AND IT MIGHT BE A LIGHT GOING BAD WHICH WILL COST $300 PER LIGHT BULB PLUS INSTALLATION. BUT IT HAS BEEN DOING IT FOR OVER TWO YEARS OFF AND ON A LONG TIME FOR A BAD LIGHTBULB TO LAST. TOTALLY FRUSTRATED AFTER I ONCE AGAIN GAVE THE SERVICE REPRESENTATIVE A DETAILED DESCRIPTION OF THE PROBLEM AND HAD A DIFFERENT SERVICE REP COME OUT AND TELL ME THERE WAS NO PROBLEM WITH MY HEADLIGHTS, I GOOGLED THIS PROBLEM AND I SEE REPEATED REFERENCES TO EXACTLY THE SAME HEADLIGHT ISSUES BY OTHER 2006 PRIES OWNERS. NOW THAT I SEE THAT THIS IS NOT JUST MY PRIES, BUT MANY PRIUSES I AM DOUBLY CONCERNED. IT IS NOT AN EVENT I AM ABLE TO REPRODUCE. THE DEALERSHIP SAYS THAT THEY CAN'T DIAGNOSE THE PROBLEM IF THE LIGHTS ARE WORKING AND CAN?T REPRODUCE IT. I SAID I WOULD GLADLY BRING THE CAR IN AT ANY TIME AT NIGHT WHEN IT WAS DOING IT SO THEY COULD DIAGNOSE IT, BUT THEY CAN'T ACCOMMODATE ME WHEN THE PROBLEM ARISES AT NIGHT BECAUSE THEY ARE CLOSED NOR CAN THEY SUGGEST ANY PLACE TO TAKE THE CAR TO HAVE IT TESTED AT THAT TIME. HAVING TWO WORKING HEADLIGHTS IS A LEGAL SAFETY ISSUE OR THE POLICE WOULD NOT STOP AND TICKET OR WARM CARS WITH THIS PROBLEM. TOYOTA NEEDS TO FIND A FIX FOR THIS SAFETY ISSUE. *TR
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Complaint 10335845 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2008-04-15
(YYYY-MM-DD)
Date Added To File: 2010-06-11
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2010-06-11
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: EXTERIOR LIGHTING
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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