NHTSA ID Number: 10324847
Incident Date: 2009-12-22
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: SATURN
Vehicle/Equipment Model: ION
Model Year: 2007
9999 If Unknown Or N/A
Vehicle Identification Number: 1G8AL55B67Z
Vehicle Mileage At Failure: 43519
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: VIRGINIA BEACH, VA
Summary of Complaint
I WANT TO REPORT A PROBLEM WITH MY 2007 SATURN ION. I LIVE IN VIRGINIA AND MY VEHICLE HAD A FUEL SYSTEM LEAK LIKE THE ONE DESCRIBED IN YOUR SAFETY RECALL 09V419000. MY VEHICLE WAS ACTUALLY DRIPPING FUEL FROM THE SKID PLATE COVERING THE FUEL TANK. GM WAS MADE AWARE OF THIS PROBLEM BACK IN DECEMBER 2009, BUT BECAUSE MY VEHICLE WAS ABOUT 7000 MILES OUT OF THE FACTORY WARRANTY SATURN/GM REFUSED TO HELP. I COMPARED THE ORIGINAL FUEL PUMP AND THE NEW ONE PURCHASED FROM GM AND FIND THAT THEY HAVE BEEN REDESIGNED INDICATING THAT GM KNOWS THAT THE OEM FUEL PUMP IS DEFECTIVE. I WAS SURPRISED THAT GM REFUSED TO HELP SINCE THIS CAR HAD BEEN TO THE DEALER ON 2 OTHER OCCASIONS FROM MARCH TO MAY 2009 WITH FUEL SYSTEM PROBLEMS. I ALSO WANT TO MAKE YOU AWARE THAT DURING THE TIME I WAS HAVING THIS PROBLEM MY DAUGHTER WAS CONSTANTLY COMPLAINING OF HEADACHES. EVER SINCE I HAD THE FUEL PUMP REPLACED SHE HAS NOT HAD ANY HEADACHES AFTER RIDING IN THE VEHICLE. I FEEL ALL 2006-2007 SATURN IONS AND CHEVROLET COBALTS ARE SAFETY HAZARDS. I HOPE YOU CAN INVESTIGATE AND MAKE GM ISSUE A NATIONWIDE RECALL ON THESE MODELS AND NOT JUST THE STATES CURRENTLY LISTED ON YOUR RECALL. I FEEL GM HAS SUPPRESSED THIS INFORMATION AND NOT MADE THE PUBLIC AWARE OF THIS SEVERE PROBLEM IN ORDER TO MINIMIZE THEIR EXPENSE TO REPAIR THESE VEHICLES. *TR
Complaint 10324847 Documents
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- Restores fuel economy
- Stabilizes ethanol
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- For use in both gasoline and diesel engines
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2009-12-22
(YYYY-MM-DD)
Date Added To File: 2010-04-10
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2010-04-10
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: FUEL SYSTEM, GASOLINE
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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