NHTSA ID Number: 10322204

Incident Date: 2010-03-16

Manufacturer's Name: Nissan North America, Inc.

Vehicle/Equipment Make: NISSAN

Vehicle/Equipment Model: ALTIMA

Model Year: 2002
9999 If Unknown Or N/A

Vehicle Identification Number: 1N4AL11D92C

Vehicle Mileage At Failure: 76890

Vehicle Speed: 35

Number Of Occurrences:

Was Vehicle Towed: No

Consumer Location: AUSTIN, TX

Summary of Complaint

WHILE DRIVING MY CAR THE DAY BEFORE, ENGINE SUDDENLY STOPPED ON A FIVE LANE HWY IN CENTER LANE DURING HEAVY TRAFFIC AT SPEED LIMIT OF 70MPH. MY SON AND I WERE STRANDED HELPLESS IN THE MIDST OF CARS HEADING RIGHT TOWARDS US. AN HOUR LATER GEICO SENT A TOW TO TAKE US TO THE NISSAN DEALERSHIP WHERE I PURCHASED MY CAR. THE STALL WAS DUE TO A RECALL ON THE ENGINE SENSOR ISSUED IN 2006. DEALER HAD DENIED RECALL MULTIPLE TIMES PRIOR BUT HAD FINALLY RECOGNIZED IT. LEFT THE CAR OVERNIGHT TO HAVE ECN REPROGRAMMED AND WAS TOLD THAT IT NEEDED DIAGNOSTIC FOR $192.14. I STATED I WANTED TO TAKE IT ELSEWHERE AND WAS CALLED THE NEXT MORNING TO COME PICK UP MY CAR. GOT THERE CAR WAS RUNNING, ASKED IF THERE HAD EVER BEEN ANY OTHER PROBLEMS WITH THIS MODEL AND TOLD NO. GOT 1/2 OF MILE AND LOUD NOISE AND LOSS OF POWER. ENGINE COMPLETELY DIED WHILE DRIVING AND LOST STEERING AND BRAKES WHILE IN TRAFFIC. TO AVOID GOING INTO NEXT LANE ONCOMING TRAFFIC, I SWERVED OTHER WAY INTO TELEPHONE POLL. ENGINE COMPLETELY DEAD SINCE THEN AND HAS BEEN PROCLAIMED AS TOTALED DUE TO LOCKED ENGINE. ENGINE QR25DE WAS TAKEN OFF SALES FLOOR IN 2006 AND I RECEIVED NO INFORMATION AT ALL. DEALER TOLD ME HE NEVER HEARD OF ANY PROBLEMS WITH MY CAR. ON RECEIPT FROM DEALER IT STATES CAR IS UNSAFE TO DRIVE BUT DEALER NEVER GAVE ME RECEIPT TO SIGN AND NEVER EVEN ELUDED TO CAR DOING SAME THING IT HAD DONE LESS THAN 24 HOURS PRIOR. SAID HE PUT OIL IN CAR AND IT STARTED UP AND WAS READY FOR ME TO PICK UP. I HAD JUST HAD OIL CHANGE AND HAD NO OIL LEAKS WHATSOEVER. MY SON IS TRAUMATIZED AND CAN'T SLEEP NIGHTS FROM FIRST INCIDENT AND I HAVE NO VEHICLE AND CAN'T GET TO DOCTOR FOR MY BACK, LEG, AND KNEE INJURY I SUFFERED IN THE CRASH. NISSAN SAYS 6 WEEKS UNTIL THEY SEND AN INSPECTOR TO SEE CAR AND I'M PAYING FOR EACH DAY IT SITS ON THE LOT OF MECHANIC. STILL HAVE NOT EVEN DISPATCHED ORDERS AND IT IS NOW 9 DAYS LATER. MY LIFE AND MY SON'S WERE KNOWINGLY PUT IN DANGER TWICE DUE TO CORP & DEALER NEGLIGENCE.

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Complaint 10322204 Documents

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CRASH: Yes
WAS VEHICLE INVOLVED IN A CRASH

FIRE: No
WAS VEHICLE INVOLVED IN A FIRE

INJURIES: 1
NUMBER OF PERSONS INJURED

DEATHS: 0
NUMBER OF FATALITIES

Was Medical Attention Required: No

Was Incident Reported To Police: Yes

Date Of Incident: 2010-03-16
(YYYY-MM-DD)

Date Added To File: 2010-03-25
(YYYY-MM-DD)

Date Complaint Received By NHTSA: 2010-03-25
(YYYY-MM-DD)

Date Purchased:
(YYYY-MM-DD)

Was Original Owner: No

Product Type: Vehicle

V = Vehicle
T = Tires
E = Equipment
C = Child Restraint

Specific Component's Description: ENGINE AND ENGINE COOLING

Anti-Lock Brakes: No

Cruise Control: No

Number Of Cylinders:

Drive Train Type:
[AWD, 4WD, FWD, RWD]

Fuel System:

FI = Fuel Injection
TB = Turbo

Fuel Type:

BF = BiFuel
CN = CNG/LPG
DS = Diesel
GS = Gas
HR = Hybrid Electric

Vehicle Transmission Type [Auto, Man]:

(DOT) Department Of Transportation Tire Identifier:

Tire Size:

Location Of Tire:

FSW = Driver Side Front
DSR = Driver Side Rear
FTR = Passenger Side Front
PSR = Passenger Side Rear
SPR = Spare

Type Of Tire Failure:

BST = Blister
BLW = Blowout
TTL = Crack
OFR = Out Of Round
TSW = Puncture
TTR = Road Hazard
TSP = Tread Separation

Was Defective Tire Repaired:

Was Part Original Equipment:

Date Of Manufacture:
(YYYYMMDD)

Type Of Child Seat:

B = Booster
C = Convertible
I = Infant
IN = Integrated
TD = Toddler

Installation System:

A = Vehicle Safety Belt
B = Latch System

Dealer's Name:

Dealer's Telephone Number:

Dealer's City:

Dealer's State:

Dealer's Zipcode:

SOURCE OF COMPLAINT CODE:

CAG = Consumer Action Group
CON = Forwarded From A Congressional Office
DP = Defect Petition,result Of A Defect Petition
EVOQ = Hotline VOQ
EWR = EARLY WARNING REPORTING
INS = Insurance Company
IVOQ = NHTSA Web Site
LETR = Consumer Letter
MAVQ = NHTSA Mobile APP
MIVQ = NHTSA Mobile APP
MVOQ = Optical Marked VOQ
RC = Recall Complaint, Result Of A Recall Investigation
RP = Recall Petition, Result Of A Recall Petition
SVOQ = Portable Safety Complaint Form (PDF)
VOQ = NHTSA Vehicle Owners Questionnaire

Incident State Code:

Vehicle Operator's Name: