NHTSA ID Number: 10319463
Incident Date: 2007-03-13
Manufacturer's Name: Hyundai
Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: SANTA FE
Model Year: 2007
9999 If Unknown Or N/A
Vehicle Identification Number: 5NMSH13EX7H
Vehicle Mileage At Failure: 12868
Vehicle Speed: 25
Number Of Occurrences: 3
Was Vehicle Towed: No
Consumer Location: HAMILTON, NJ
Summary of Complaint
WHILE DRIVING IN A SOUTHERN DIRECTION I MADE A LEFT HAND TURN IN AN EASTERN DIRECTION, AS I WAS MAKING THE TURN I HEARD A LOUD SOUND SIMILAR TO THE DROPPING OF A HEAVY OBJECT AND IMMEDIATELY AFTERWARD THE POWER STEERING ON MY CAR WENT DEAD AND THE RED BATTERY LIGHT IN THE DASH CAME ON. I WAS ABLE TO PULL THE CAR TO THE SIDE OF THE ROAD AND I STOPPED. THE RED BATTERY LIGHT WAS STILL ON, I THAN TURNED THE KEY TO TURN THE MOTOR OFF AND WHEN I STARTED THE CAR AGAIN THE RED LIGHT WAS STILL ON AND I DID NOT HAVE POWER STEERING. AS I WAS CLOSE TO MY HOME, I PROCEEDED TO DRIVE HOME AND PARK THE CAR IN THE DRIVEWAY, THE POWER STEERING WAS NOT WORKING AND THE RED BATTERY LIGHT WAS STILL ON. SINCE THIS IS THE THIRD TIME THAT I HAVE EXPERIENCED THE LOSS OF THE POWER STEERING I AM GOING TO HAVE THE CAR TRANSPORTED TO THE DEALERS SERVICE SHOP FOR INSPECTION. THE FIRST TIME THAT I EXPERIENCED THE LOSS OF THE POWER STEERING AN INSPECTION WAS MADE BY THE SERVICE MECHANICS OF THE DEALER, AND THEY AFTER KEEPING THE CAR SEVERAL DAYS COULD FIND NOTHING WRONG. IF THESE INCIDENTS WOULD HAVE OCCURRED WHILE I WAS DRIVING ON THE N.J. TURNPIKE I FEEL THAT THE OUTCOME WOULD HAVE BEEN MUCH DIFFERENT. *TR
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Complaint 10319463 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2007-03-13
(YYYY-MM-DD)
Date Added To File: 2010-03-13
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2010-03-13
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STEERING
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = Hybrid
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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