NHTSA ID Number: 10307462
Incident Date: 2010-02-08
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: EDGE
Model Year: 2007
9999 If Unknown Or N/A
Vehicle Identification Number: 2FMDK48C17B
Vehicle Mileage At Failure: 70000
Vehicle Speed: 75
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: MONROE, MI
Summary of Complaint
I OWN A 2007 FORD EDGE. RECENTLY I REPLACED 3 PASSENGER SIDE BRAKE/TURN SIGNAL LIGHTS IN A MATTER OF WEEKS. I CALLED THE FORD DEALER AND THEY TOLD ME TO STOP BUYING CHEAP BULBS. HERE'S THE KICKER - EACH TIME I WENT IN TO AUTO PARTS SHOP TO BUY A BULB, THERE WAS SOME ONE ELSE THERE BUYING A BULB FOR FORD EDGE REAR PASSENGER SIDE BRAKE LIGHT. AND I'VE NOTICED A MUNBER OF FORD EDGE'S ON THE HIGHWAY WITH THE RIGHT REAR BRAKE LIGHT / TURN SIGNAL NOT OPERATING. THE LAST BULB I PUT INTO MY VEHICLE BURNED OUT SO BADLY THAT THE PLASTIC BASE OF THE BULB MELTED INTO THE BULB SOCKET! FINALLY, THE DEALERSHIP REPLACED THE SOCKET, BUT NOT UNTIL I ALMOST HAD A FIRE. I THINK THIS IS A WIDESPREAD PROBLEM THAT FORD IS IGNORING OR DENYING TO AVOID THE COST OF REPLACING TAIL LIGHT SOCKETS ON THE FORD EDGE. THIS IS A SAFETY PROBLEM IN 2 WAYS - 1. AN INOPERABLE BRAKE LIGHT AND TURN SIGNAL (BOTH CONTAINED IN ONE BULB) MAKES DRIVING DANGEROUS, AND 2. THERE IS A DANGER OF A FIRE IF THE SOCKET OR WIRING IS GETTING HOT ENOUGH TO MELT PLASTIC. I COULD SEND YOU A PICTURE OF THE BURNED OUT SOCKET IF YOU'D LIKE.
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Complaint 10307462 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2010-02-08
(YYYY-MM-DD)
Date Added To File: 2010-02-08
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2010-02-08
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = Hybrid
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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