NHTSA ID Number: 10300004
Incident Date: 2009-12-07
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: CHRYSLER
Vehicle/Equipment Model: PT CRUISER CONVERTIBLE
Model Year: 2005
9999 If Unknown Or N/A
Vehicle Identification Number: 3C3EY55E45T
Vehicle Mileage At Failure: 82400
Vehicle Speed: 20
Number Of Occurrences: 2
Was Vehicle Towed: No
Consumer Location: BRICK, NJ
Summary of Complaint
PCM CHIP IN 2005 PT CRUISER CONVERTIBLE IDENTIFIED BY CHRYSLER DEALERSHIP AS BEING THE PROBLEM. PCM CAUSES MYRIAD OF ELECTRICAL & TRANSMISSION PROBLEMS WHICH CHRYSLER WON'T ADMIT TO. WHEN ANY ENGINE LIGHT OR OTHER ALARM INDICATOR GOES ON IN VEHICLE AND I BRING IT TO CHRYSLER-THEY SIMPLY SAY THERE'S NOTHING WRONG WITH VEHICLE. THEN THE TROUBLES START. THE PCM CAUSES STALLING AT A RED LIGHT OR AT LOW SPEEDS--GOT REAR ENDED TWICE, VEHICLE NOT TURNING OVER/WON'T START, DRAINS BATTERIES (REPLACED IT 3 TIMES),(CAR WAS TOWED TO CHRYSLER BECAUSE IT WOULDN'T START) POWER STEERING MECHANISM LEAKS (REPLACED TWICE) CAUSES ELECTRICAL PROBLEMS ON DASHBOARD, RADIO & CD PLAYER WONT WORK (CD IS STUCK IN PLAYER), CAUSES CAR LOCK/ALARM SYSTEM TO MALFUNCTION (REPLACED TWICE) CAR LOCK/SYSTEM HAS LOCKED ME OUT OF MY CAR AND FOG LIGHTS/HEAD LIGHTS WON'T TURN OFF WHICH THEN DRAINS BATTERY. CHRYSLER DEALERSHIP "SUPPOSEDLY" REPLACED THIS PCM CHIP 1.5 YRS AGO AND THE REPAIR TOOK A MONTH AND A HALF WHILE I WAITED WITHOUT A LOANER CAR EVEN THOUGH MY CHRYSLER EXTENDED WARRANTY ALLOWED ME TO HAVE ONE! WHEN I GOT THE CAR BACK I NOTICED THAT THE FOG LIGHT/HEADLIGHT INDICATOR LIGHT WAS ON AND WENT BACK TO DEALER TO TELL HIM IT'S HAPPENING AGAIN AND HE INDICATED THAT I NOT EVER RETURN TO HIS DEALERSHIP. NOW 1.5 YEARS LATER, I HAVE THE SAME PROBLEMS WITH MY VEHICLE AND IT'S THE PCM CHIP CAUSING THEM. I HAVE LOST MY JOB FROM NOT BEING ABLE TO DRIVE TO WORK WHILE THEY 'FIXED' MY CAR FOR A MONTH, LOST THOUSAND OF $$$ REPAIRING THIS VEHICLE, MY WARRANTY IS NOW EXPIRED, AM STILL FINANCING VEHICLE, BUT CAR WON'T START AND IS DANGEROUS TO DRIVE BECAUSE IT STALLS WHILE DRIVING, ETC. THE CAR ISN'T WORTH 3K AND THE REPAIRS ARE IN THE THOUSANDS TO FIX ALL THE ISSUES. *TR CONSUMER WANTS AN UPDATE ON COMPLAINT. 1/27/10 *NJ UPDATED 02/01/10*JB
Check if your Chrysler has a Recall
Complaint 10300004 Documents
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CRASH: Yes
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 1
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2009-12-07
(YYYY-MM-DD)
Date Added To File: 2010-01-16
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2010-01-16
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN:AUTOMATIC TRANSMISSION
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 4
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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