NHTSA ID Number: 10299902
Incident Date: 2010-01-10
Manufacturer's Name: Honda
(American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: CIVIC
Model Year: 2004
9999 If Unknown Or N/A
Vehicle Identification Number: 2HGES155X4H
Vehicle Mileage At Failure: 60300
Vehicle Speed: 0
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: ANN ARBOR, MI
Summary of Complaint
2004 HONDA CIVIC LX SEDAN 60,300 MILES, USED CERTIFIED VEHICLE BOUGHT FROM HOWARD COOPER DEALERSHIP IN ANN ARBOR MI. ENGINE DID OVERHEAT AT IDLE, 1/2 QUART OF COOLANT SPILLED ON THE FLOOR OF MY GARAGE. COOLANT LEVELS WERE TOPPED AFTER EVENT, AT RADIATOR AND BOTTLE WITH 1/'2 QT OF COOLANT. VEHICLE WAS INSPECTED AT DEALERSHIP, CYLINDER HEAD GASKET DAMAGED, PERHAPS HEAD DAMAGED AS WELL. DEALERSHIP WAS UNABLE TO TELL ME WHAT WAS THE CAUSE OF THIS EVENT. SUFFICIENT COOLANT WAS PRESENT AT FAILURE. CAUSE OF OVERHEAT UNKNOWN. WAS IT THE THERMOSTAT, THE WATER PUMP, THE COOLING FAN..? NO SERVICE LIGHT OR DUMMY OVERHEAT LIGHT EVER CAME ON. NO BCM HISTORY CODES APPEAR TO EXIST RELATED TO OVERHEATING ACCORDING TO THE DEALERSHIP. IT IS STRANGE THAT A CAR CAN COOK ITSELF JUST LIKE THAT, WITH COOLANT IN IT. I HAVE DONE EXTENSIVE WEB RESEARCH AND I FIND SEVERAL COMPLAINTS OF SIMILAR RELATED COOLING SYSTEM MISHAPS, ON HONDA CIVICS. MY PERSONAL OPINION IS THAT THIS DESERVES SOME INVESTIGATION. I FIND IT ODD THAT NO DEFINITE ANSWERS ARE OFFERED BY THE DEALER ON WHAT WENT WRONG. NO HISTORY CODES? IS THERE A DIAGNOSTIC FAULT SIGNAL FROM THE TEMPERATURE SENSOR, FAN MOTOR, WATER PUMP ETC TO THE BCM? WILL (SHOULD) SUCH SIGNALS SET A CODE? VERY STRANGE. I WAS BEING CHARGED $1400 FOR THE REPAIR, BUT THERE IS A CHANCE THAT THE WARRANTY MIGHT PICK UP THE COST. I DON'T KNOW THIS FOR SURE YET SINCE ANALYSIS OF PARTS IS BEEN DONE AT THE DEALERSHIP. I AM SORRY, EXCUSE ME BUT I SMELL A RAT HERE. IT WAS LIKE PULLING TEETH TO GET THE DEALER TO LOOK DEEPER INTO THIS MATTER. I HAD TO WRITE A LETTER TO THE GENERAL MANAGER OF THIS DEALERSHIP TO GET SOME REAL ATTENTION ON THIS. COME ON, THERE IS SOMETHING WRONG HERE. *TR UPDATED 02/01/10.*JB
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Complaint 10299902 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2010-01-10
(YYYY-MM-DD)
Date Added To File: 2010-01-15
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2010-01-15
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE AND ENGINE COOLING:COOLING SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 4
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: HOWARD COOPER
Dealer's Telephone Number:
Dealer's City: ANN ARBOR
Dealer's State: MI
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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