NHTSA ID Number: 10294388
Incident Date: 2009-02-27
Manufacturer's Name: Toyota
Motor Corporation
Vehicle/Equipment Make: LEXUS
Vehicle/Equipment Model: IS 250
Model Year: 2006
9999 If Unknown Or N/A
Vehicle Identification Number: JTHBK262365
Vehicle Mileage At Failure: 18000
Vehicle Speed: 0
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: FOSTER CITY, CA
Summary of Complaint
IN LIGHT OF THE RECENTLY ANNOUNCED SAFETY RECALL FOR THIS VEHICLE, WE FELT COMPELLED TO INFORM YOU OF THE FOLLOWING INCIDENTS INVOLVING THE REFERENCED AUTOMOBILE: 'ON OR ABOUT APRIL 2008 WE HAD JUST LEFT OUR HOUSE AND TRAVELED ABOUT TWO MILES WHEN WE STOPPED AT A RED LIGHT. WITH THE VEHICLE IN GEAR AND MY FOOT ON THE BRAKE, I FELT THE CAR ATTEMPTING TO SURGE FORWARD. I APPLIED GREATER PRESSURE ON THE BRAKE PEDAL AND WAS ABLE TO KEEP THE CAR FROM MOVING. THIS SURGING DID NOT REPEAT ITSELF AT ANY OTHER STOPS THAT DAY. 'ON OR ABOUT FEBRUARY 27, 2009, MY WIFE HAD JUST LEFT COSTCO IN OUR CITY AND TRAVELED ABOUT MILE WHERE SHE STOPPED AT A RED LIGHT PRIOR TO MAKING A LEFT TURN. WHILE WAITING FOR THE GREEN LIGHT, THE CAR SUDDENLY STOPPED DEAD; THE ENGINE HAD UNEXPECTEDLY SHUT ITSELF OFF WITH THE CAR IN GEAR. SHE ATTEMPTED TO RE-START THE CAR SEVERAL TIMES TO NO AVAIL. THE POLICE WAS CALLED WHO IN TURN CALLED AAA. WHILE WAITING FOR AAA TO ARRIVE, SHE ATTEMPTED TO RE-START THE VEHICLE ONE LAST TIME AND WAS SURPRISED TO FIND THAT IT DID START SUCCESSFULLY. THE APPROXIMATE TIME BETWEEN THE CAR'S ENGINE DYING AND BEING RESTARTED WAS ABOUT 15 MINUTES. THIS HAS NEVER REPEATED; HOWEVER, MY WIFE HAS NOTICED THE ENGINE IDLING FAST WHILE THE CAR WAS STOPPED ON SEVERAL OCCASIONS. WE BROUGHT THE CAR INTO PUTNAM LEXUS FOR INSPECTION ON MARCH 6, 2009, WHERE THEY WERE UNABLE TO DUPLICATE THE PROBLEM. 'ON SEPTEMBER 2, 2009, WE HAD JUST EXITED THE FREEWAY WHEN WE STOPPED AT THE FIRST STOP LIGHT. THE CAR'S ENGINE BEGAN IDLING FAST AND THEN BEGAN IDLING ROUGH. WITH MY FOOT ON THE BRAKE PEDAL, I GLANCED AT THE TACHOMETER AND NOTICED THAT THE NEEDLE WAS NOT STEADY AS IT NORMALLY IS BUT THE RPMS WERE FLUCTUATING BETWEEN A BIT HIGHER THAN NORMAL AND A BIT LOWER THAN NORMAL. THIS BEHAVIOR HAS REPEATED SPORADICALLY ON A NUMBER OF OCCASIONS. WE DO NOT BELIEVE THE FLOOR MAT CAUSED THE ABOVE INCIDENTS. WE HAVE ONLY USED THE LEXUS FLOOR MATS THAT CAME WITH THE VEHICLE AND THE ANCHOR. *TR
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Complaint 10294388 Documents
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- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2009-02-27
(YYYY-MM-DD)
Date Added To File: 2009-12-03
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2009-12-03
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: VEHICLE SPEED CONTROL
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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