NHTSA ID Number: 10278104
Incident Date: 2009-07-08
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: PONTIAC
Vehicle/Equipment Model: GRAND PRIX
Model Year: 2007
9999 If Unknown Or N/A
Vehicle Identification Number: 2G2WP552971
Vehicle Mileage At Failure: 56800
Vehicle Speed: 45
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: NORFOLK, VA
Summary of Complaint
A COUPLE OF MONTHS AGO (APRIL MAYBE) AS I DROVE HOME FROM BIBLE STUDY THE ROAD SUDDENLY BECAME VERY DARK...AS THE ROAD IS IN A POORLY LIT SUBURBAN AREA I NOTICED THE DIFFERENCE IMMEDIATELY AND FLICKED MY LIGHT SWITCH IN THE CAR AT WHICH TIME THE LIGHTS CAME BACK ON. I THOUGHT TO MYSELF, 'THAT'S ODD', BUT REALLY DID NOT MAKE TOO MUCH OF IT. (IT WAS A TYPICAL RAINY SPRING NIGHT IN VA AND THE ROAD I TRAVELED IS EXTREMELY DARK WITH HEADLIGHTS AND CURVY, LUCKILY I AM FAMILIAR WITH THE BENDS AND TWISTS AS I TRAVEL THE ROAD AT LEAST FOUR TIMES A WEEK. I SHUDDER TO THINK OF WHAT COULD HAVE HAPPENED IF A LESS EXPERIENCED DRIVE OR SOMEONE LESS FAMILIAR WITH THE BENDS AND TWISTS OF THIS DITCH LINED ROAD HAD BEEN DRIVING WHEN THE LIGHTS SUDDENLY AND INEXPLICABLY STOPPED WORKING). A COUPLE OF WEEKS AGO, AGAIN AS I LEFT BIBLE STUDY, MY LOW BEAMS STOPPED WORKING AGAIN. I WAS STILL IN THE PARKING LOT AT THE TIME SO I GOT OUT OF THE CAR TO BE SURE AND SEVERAL CHURCH MEMBERS ALSO CAME OVER TO SEE WHAT THE PROBLEM WAS. THIS TIME, THE LOW BEAMS DID NOT COME BACK ON. I DROVE HOME WITH MY HIGH BEAMS ON AND HOPED THE ISSUE WOULD RESOLVE ITSELF BY MORNING. ALAS, IT DID NOT. I BEGAN THE QUEST TO FIND THE PROBLEM AND WAS TOLD THAT THE PROBLEM WAS THE FUSE BOX...IT WAS NOT. I WAS TOLD THAT THE PROBLEM WAS THE ACTUAL SWITCH...IT WAS NOT. FINALLY, I TOOK MY CAR TO TIDEWATER AUTO ELECTRIC AND THEY DIAGNOSED THE PROBLEM AS FOLLOWS....REMOVED BCM TO PIN CHECK. NO OUTPUT FROM BCM TO LOW BEAM RELAY MODULE. CHECKED RESISTANCE FROM BCM TO FUSE BOX ALL WIRING OK. NEEDS BCM REPLACED ALSO NEEDS LOW BEAM RELAY MODULE. IT WAS EXPLAINED TO ME IN LAYMENS TERMS THAT THE COMPUTER WAS BAD AND HAD TO BE REPLACED AND THAT THE SIGNAL FROM THE LIGHT SWITCH TO THE FUSE BOX WAS BAD AS WELL AND HAD TO BE REPAIRED. THIS REPAIR COST ME 694.07 FOR A VEHICLE THAT IS JUST OVER TWO YEARS OLD. THIS DEFECT SEEMS TO BE SOMETHING WORTH LOOKING INTO AS IT COULD PROVE EXTREMELY HAZARDOUS IN CERTAIN CONDITIONS. *TR
Complaint 10278104 Documents
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- ALL SIZES YOU NEED - The fuses automotive kit covers 182pcs...
- HIGH QUALITY - The auto fuse is made of Premium zinc alloy...
- EASY TO IDENTIFY - The blade fuses of each current...
- WIDE APPLICATION - variety of sizes that are commonly used...
- FUSE PULLER - The fuses puller is included in the mini fuses...
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2009-07-08
(YYYY-MM-DD)
Date Added To File: 2009-07-23
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2009-07-23
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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