NHTSA ID Number: 10266262
Incident Date: 2009-04-19
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: NEON
Model Year: 2003
9999 If Unknown Or N/A
Vehicle Identification Number: 1B3ES56C93D
Vehicle Mileage At Failure: 109800
Vehicle Speed: 90
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: ROCKY FACE, GA
Summary of Complaint
ABOUT 6 MONTHS AGO WHILE DRIVING TO WORK, IT STARTED RAINING AND I TURNED MY HEADLIGHTS ON. THE HEADLIGHTS WOULD NOT COME ON BUT THE DRIVING LIGHTS DID, I FLIP THE HEADLIGHT SWITCH UP TO HIGH BEAMS AND THE BRIGHTS WORKED. I NOTICED IN THE PROCESS THAT SMOKE STARTED COMING FROM STEERING COLUMN AND IT SMELLED LIKE WIRES BURNING. WHILE DRIVING ON THE INTERSTATE, AFTER IT HAD RAINED. I SET MY CRUISE CONTROL, THE FIRST TIME, USED IT SINCE THE SMOKE. I SET THE CRUISE AT 75 MPH. THE CAR STARTED ACCELERATING TO 80 THE COMPUTER CAUGHT THE INCREASE AND DOWNSHIFTED ON IT'S OWN. ABOUT 10 MINUTES LATER, THE CAR STARTED ACCELERATING AGAIN, THIS TIME IT WAS UP TO 90 MPH, AND CONTINUING TO GAIN SPEED. I PRESSED THE BRAKES AND THE CRUISE CONTROL BUTTON TO RELEASE THE CRUISE AND NEITHER WORKED. I WAS COMING UP ON THE EXIT THAT I WAS NEEDING TO TAKE. I DOWN SHIFTED THE AUTOMATIC TO 2ND AND 1ST THE CAR SLOWED, BUT NOT ENOUGH. I SHIFTED TO NEUTRAL AND STILL THE CAR WOULD NOT STOP. AT THE BOTTOM OF THE EXIT RAMP THERE WAS A WIDE SPOT THAT I KNEW THAT I COULD USE IF A CAR WAS COMING. AT THE BOTTOM OF THE EXIT RAMP I WAS FINALLY DOWN TO 30 MPH BUT STILL NOT ABLE TO STOP. I FINALLY PULLED THE EMERGENCY BRAKE, STILL THE CAR WOULD NOT STOP. FINALLY WHEN THE CAR WAS HEADED UP A HILL THE CAR SLOWED TO 10 MPH AND I SHIFTED THE CAR INTO PARK AND TURNED IT OFF. FINALLY, I STOPPED WITHOUT ANY DAMAGE TO THE OUTSIDE OF THE CAR, AND WITH OUT LEAVING THE ROAD. THE BRAKES HAVE BEEN REPLACED SINCE THE SMOKE AND HEADLIGHTS HAVE NOT WORKED ON DIM. THE DODGE PLACE, DALTON, GA IS SAYS THAT THE MULTI FUNCTIONAL SWITCH THAT CONTROL THE HEADLIGHT WILL FIX THE PROBLEM THAT CAUSED THE CRUISE CONTROL TO LOCKUP THAT IS ON A DIFFERENT CONTROL. HOW MANY LIVES HAVE TO BE INJURED OR LOST BEFORE CHRYSLER ISSUES A RECALL FOR THEIR CARS. I HAD MY 8 & 10 YR OLDS WITH ME EARLIER, AND HAD JUST DROPPED THEM OFF. IS FIXING YOUR PARTS THAT ARE INSTALLED ON CARS BY MANUFACTURERS WORTH MORE THAN 3+ LIVES. *TR
Check if your Dodge has a Recall
Complaint 10266262 Documents
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- Mixes well with conventional fluids
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- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
- Delivers braking power when needed by avoiding a spongy...
- Both wet and dry boiling points exceed the minimum...
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2009-04-19
(YYYY-MM-DD)
Date Added To File: 2009-04-21
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2009-04-21
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: VEHICLE SPEED CONTROL
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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