NHTSA ID Number: 10265913
Incident Date: 2008-09-28
Manufacturer's Name: Nissan
North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: ALTIMA
Model Year: 2003
9999 If Unknown Or N/A
Vehicle Identification Number: 1N4AL11DX3C
Vehicle Mileage At Failure: 66000
Vehicle Speed: 25
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: BRUSH PRAIRIE, WA
Summary of Complaint
I BOUGHT A 2003 NISSAN ALTIMA WITH 66K MILES ON IT 6 MONTHS AGO FROM WILSONVILLE NISSAN. THEY PROMISED THIS CAR WAS IN PERFECT RUNNING ORDER, EVEN AFTER THE CHECK ENGINE LIGHT CAME ON DURING THE TEST DRIVE, BUT THE TECHNICIANS THERE INSISTED THAT THEY JUST FORGOT TO RESET THE COMPUTER AFTER THEY PERFORMED AN OIL CHANGE. AS I HAVE COME TO FIND OUT, SES LIGHTS DO NOT ILLUMINATE ON ALTIMAS FOR THIS REASON, BUT AFTER I BOUGHT THE VEHICLE AND MULTIPLE PROBLEMS AROSE, WE RAN DIAGNOSTICS AND CYLINDER 1 WAS MISFIRING. THERE ARE MANY MORE ISSUES WITH THIS VEHICLE NOW, INCLUDING PROBLEMS WITH THE HEAD GASKET, CONSUMING 3 QUARTS OF OIL EVERY 400 MILES, AND RUNNING TERRIBLY ROUGH. THERE HUNDREDS OF THOUSANDS OF PEOPLE COMPLAINING OF THESE SAME PRE-CAT RELATED ISSUES IN THEIR 02-06 ALTIMAS. THE PRECAT DETERIORATES AND IS SUCKED UP INTO THE ENGINE, SCORCHING THE CYLINDERS, CAUSING MASSIVE OIL CONSUMPTION, AND THEN FOLLOWED BY THE ENGINE RUNNING ROUGH AND THEN DYING. WE TOOK THE VEHICLE BACK TO WILSONVILLE NISSAN AND THEY REFUSED TO GIVE THE PRECAT A VISUAL INSPECTION. THEY CLAIMED THAT SINCE THE COMPUTER DID NOT THROW A CODE CONCERNING THE PRECAT, THEY HAD NO REASON TO LOOK AT IT. INSTEAD, THEY CHARGED US $110 TO TELL US THAT THE COMPUTER WAS GIVING A CYLINDER 1 MISFIRE CODE. WE ALREADY KNEW THAT AND WE TOLD THEM THAT BEFORE THEY TOOK THE CAR IN. UNDER THE FEDERAL EMISSIONS WARRANTY, NISSAN HAS TO PAY FOR ALL COSTS TO DIAGNOSE, REPAIR, AND REPLACE ALL PARTS THAT ARE RUINED BY ANY FAULTY EMISSIONS PART UNDER 80,000 MILES. THE PRECAT FALLS UNDER THIS CATEGORY, AND THE ENGINE SHOULD ALSO BE REPLACED BY NISSAN AS ITS PROBLEMS ARE A DIRECT RESULT FROM THE PRECAT FALLING APART AND GETTING SUCKED INTO THE ENGINE. RECALL ID# 5450 REQUIRES THEM TO TEST AND LOOK AT THE PRE-CAT, AND IF THERE IS ANY DAMAGE TO THE CAT, THEN THE ENGINE MUST BE REPLACED, FREE OF CHARGE. NISSAN WILL NOT COOPERATE AND WILL NOT EVEN LOOK AT THE PRECAT. PLEASE HELP. *TR
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Complaint 10265913 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2008-09-28
(YYYY-MM-DD)
Date Added To File: 2009-04-17
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2009-04-17
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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