NHTSA ID Number: 10264210

Incident Date: 2009-03-20

Manufacturer's Name: Chrysler (FCA US, LLC)

Vehicle/Equipment Make: DODGE

Vehicle/Equipment Model: RAM 2500

Model Year: 2008
9999 If Unknown Or N/A

Vehicle Identification Number: 3D7KS28DX8G

Vehicle Mileage At Failure: 26177

Vehicle Speed: 35

Number Of Occurrences: 1

Was Vehicle Towed: No

Consumer Location: EYNON, PA

Summary of Complaint

TL*THE CONTACT OWNS A 2008 DODGE RAM 2500. WHILE DRIVING 35 MPH, THE DRIVER'S SIDE U-JOINT AXLE FAILED, WHICH JAMMED THE STEERING WHEEL TO THE RIGHT. THE CONTACT CRASHED THE VEHICLE INTO A TELEPHONE POLE. HE WAS NOT INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE DEALER ADVISED HIM TO CALL THE DODGE MANUFACTURER AND HIS INSURANCE COMPANY. THE MANUFACTURER SENT AN INVESTIGATOR TO INSPECT THE VEHICLE. THE CONTACT THEN RECEIVED A LETTER STATING THAT THE FAILURE OCCURRED AFTER HE STRUCK THE TELEPHONE POLE; HOWEVER, HE STATED THAT THE AXLE FAILED PRIOR TO THE CRASH. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE FAILURE MILEAGE WAS 26,177. THE CONSUMER BELIEVED THE U-JOINTS FAILED DUE TO LACK OF GREASE. WHEN THE U-JOINT BROKE, THE AXLES BINDED WITH EACH OTHER AND THE AXLE JAMMED THE SPINDLE MAKING IT DIFFICULT TO STEER THE VEHICLE BACK TO THE CENTER. . THE CONSUMER COMPLAINED OF A NOISE DAYS PRIOR TO THE ACCIDENT, BUT WAS TOLD NOTHING WAS WRONG. UPDATED 04/22/09.*JB UPDATED 05/04/09 *BF THE CONSUMER STATED HE HEARD A BANGING NOISE IN THE LEFT FRONT OF THE VEHICLE. RIGHT AFTER THE NOISE, THE STEERING WENT TO THE RIGHT AND HE JUMPED THE CURB. AFTER THE ACCIDENT, THE CONSUMER NOTICED 2 PARTS FROM HIS VEHICLE WERE ON THE STREET. THE PARTS WERE 2 EARS OFF THE LEFT FRONT AXLE U-JOINT. ONE WAS MALE AND THE OTHER WAS A FEMALE AND THEY WERE STUCK TOGETHER. UPDATED 05/04/09.*JB

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CRASH: Yes
WAS VEHICLE INVOLVED IN A CRASH

FIRE: No
WAS VEHICLE INVOLVED IN A FIRE

INJURIES: 0
NUMBER OF PERSONS INJURED

DEATHS: 0
NUMBER OF FATALITIES

Was Medical Attention Required: No

Was Incident Reported To Police: Yes

Date Of Incident: 2009-03-20
(YYYY-MM-DD)

Date Added To File: 2009-04-06
(YYYY-MM-DD)

Date Complaint Received By NHTSA: 2009-04-06
(YYYY-MM-DD)

Date Purchased:
(YYYY-MM-DD)

Was Original Owner: No

Product Type: Vehicle

V = Vehicle
T = Tires
E = Equipment
C = Child Restraint

Specific Component's Description: POWER TRAIN:DRIVELINE:UNIVERSAL JOINT

Anti-Lock Brakes: No

Cruise Control: No

Number Of Cylinders: 8

Drive Train Type:
[AWD, 4WD, FWD, RWD]

Fuel System: Fuel Injection

FI = Fuel Injection
TB = Turbo

Fuel Type: Gas

BF = BiFuel
CN = CNG/LPG
DS = Diesel
GS = Gas
HR = Hybrid Electric

Vehicle Transmission Type [Auto, Man]:

(DOT) Department Of Transportation Tire Identifier:

Tire Size:

Location Of Tire:

FSW = Driver Side Front
DSR = Driver Side Rear
FTR = Passenger Side Front
PSR = Passenger Side Rear
SPR = Spare

Type Of Tire Failure:

BST = Blister
BLW = Blowout
TTL = Crack
OFR = Out Of Round
TSW = Puncture
TTR = Road Hazard
TSP = Tread Separation

Was Defective Tire Repaired:

Was Part Original Equipment:

Date Of Manufacture:
(YYYYMMDD)

Type Of Child Seat:

B = Booster
C = Convertible
I = Infant
IN = Integrated
TD = Toddler

Installation System:

A = Vehicle Safety Belt
B = Latch System

Dealer's Name:

Dealer's Telephone Number:

Dealer's City:

Dealer's State:

Dealer's Zipcode:

SOURCE OF COMPLAINT CODE:

CAG = Consumer Action Group
CON = Forwarded From A Congressional Office
DP = Defect Petition,result Of A Defect Petition
EVOQ = Hotline VOQ
EWR = EARLY WARNING REPORTING
INS = Insurance Company
IVOQ = NHTSA Web Site
LETR = Consumer Letter
MAVQ = NHTSA Mobile APP
MIVQ = NHTSA Mobile APP
MVOQ = Optical Marked VOQ
RC = Recall Complaint, Result Of A Recall Investigation
RP = Recall Petition, Result Of A Recall Petition
SVOQ = Portable Safety Complaint Form (PDF)
VOQ = NHTSA Vehicle Owners Questionnaire

Incident State Code:

Vehicle Operator's Name: