NHTSA ID Number: 10264083
Incident Date: 2009-03-31
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: CARAVAN
Model Year: 2005
9999 If Unknown Or N/A
Vehicle Identification Number: 1D8GP25R85B
Vehicle Mileage At Failure: 120000
Vehicle Speed: 0
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: HICKORY, NC
Summary of Complaint
FAILURE OF ELECTRICAL SYSTEM ON 2005 DODGE CARAVAN, NAMELY POWER DOOR LOCK FAILURE, INCLUDING WITH KEY FOB, SWITCH ON INSIDE OF VEHICLE AND AUTOMATIC LOCKING MECHANISM. CAN BE REMEDIED BY DISCONNECTING BATTERY AND RECONNECTING OR REMOVING FUSE AND REPLACING. THIS ONLY HELPS FOR UP TO 2 DAYS. BOUGHT MY VAN USED AT 115,000 MILES, BUT EVERY COMPLAINT I HAVE READ STARTED AT 40,000 MILES. MORE THAN 40 COMPLAINTS ON ONE WEBSITE ALONE. WIDESPREAD PROBLEM AMONG THIS MODEL. MY ALMOST 2 YEAR OLD SON WAS ABLE TO OPEN THE DOOR AND CLIMB OUT OF THE VAN ON HIS OWN. THANKFULLY WE WERE STOPPED AND PARKED. COULD HAVE BEEN A TRAGEDY HAD WE BEEN IN MOTION, AND IF I DID NOT KEEP HIM SECURELY FASTENED IN HIS CAR SEAT UNTIL THE VEHICLE STOPS. THIS WAS AFTER RESETTING THE BATTERY FOR ABOUT THE 20TH TIME IN THE LESS THAN ONE YEAR SINCE I PURCHASED MY VAN. BUT AGAIN IT HAD FAILED AND THE AUTOMATIC LOCKING MECHANISM HADN'T ENGAGED. I KNOW THAT MANY HAVE COMPLAINED TO DODGE DIRECTLY, BUT THEY REFUSE TO ACKNOWLEDGE IT AS A SAFETY ISSUE AND RECALL THE ELECTRICAL SYSTEM. NOT THE ONLY PROBLEM I HAVE FOUND WITH THE ELECTRICAL SYSTEM. OTHERS INCLUDE HEADLIGHTS GOING OUT WHILE DRIVING, AND TURN SIGNALS NOT WORKING PROPERLY, ETC. PEOPLE WITH SMALL CHILDREN (ESPECIALLY MULTIPLE SMALL CHILDREN) ARE A HUGE NUMBER OF CONSUMERS FOR THIS VEHICLE AND IT WOULD BE A SHAME TO HAVE SOMEONE GET HURT BECAUSE DODGE DOESN'T THINK IT IS A SAFETY CONCERN. I DO AND MANY OTHERS DO AS WELL. WILL IT TAKE A DEATH OF A SMALL CHILD FOR SOMEONE TO GET A RECALL INITIATED? *TR
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Complaint 10264083 Documents
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Technical Service Bulletins TSB's List
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2009-03-31
(YYYY-MM-DD)
Date Added To File: 2009-04-03
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2009-04-03
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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