NHTSA ID Number: 10256347

Incident Date: 2009-01-19

Manufacturer's Name: Volkswagen Group of America, Inc.

Vehicle/Equipment Make: AUDI

Vehicle/Equipment Model: A4

Model Year: 2006
9999 If Unknown Or N/A

Vehicle Identification Number: WAUDF78E96A

Vehicle Mileage At Failure: 43000

Vehicle Speed: 70

Number Of Occurrences: 1

Was Vehicle Towed: No

Consumer Location: LATROBE, PA

Summary of Complaint

I WAS DRIVING MY 2006 AUDI A4 FROM PITTSBURGH TO VA MONDAY 1/18/09. APPROX 2 HRS INTO THE DRIVE, WHILE DESCENDING A HILL ON INTERSTATE 70 I WENT TO BRAKE TO SLOW DOWN AND THE CAR BEGAN TO ACCELERATE INSTEAD. I HAD BEEN DRIVING IN THE 6TH GEAR OF THE TIPTRONIC MODE. SO I THREW IT OVER TO DRIVE MODE INSTEAD THINKING MAYBE SOMETHING WRONG WITH THE OTHER MODE. IT CONTINUED TO ACCELERATE AS I APPLIED THE BRAKE I COULD HEAR THE ACCELERATION CONTINUING AND WHEN REMOVING MY FOOT FROM BRAKE THE CAR TOOK OFF UNTIL I HIT BRAKE AGAIN. PANICKED I TRIED TO GET OVER FROM THE PASSING LANE TO THE SIDE OF THE ROAD. I HAD TO NAVIGATE BETWEEN A CAR I ALMOST HIT AND AN 18 WHEELER. ONCE OVER ON SIDE I THREW ON EMERGENCY BRAKE AND COULD STILL HEAR AND FEEL CAR ACCELERATING. I TURNED OFF THE VEHICLE TO STOP IT COMPLETELY. I WAS SCARED TO DEATH AND SHAKING. I IMMEDIATELY CHECKED THE FLOOR TO SEE IF SOMETHING HAD OBSTRUCTED THE GAS AREA. ALL MATS WERE IN PLACE AND NOTHING APPEARED UNUSUAL. I THEN CHECKED FOR MY CRUISE CONTROL. I HAVE NEVER USED IT IN THIS CAR AND ACTUALLY HAD TO FIND THE LEVER. THOUGHT MAYBE I BUMPED IT WHILE USING THE WIPERS. THE CC IS ON THE OTHER SIDE AND NO WHERE NEAR ANYTHING I WOULD HAVE TOUCHED. I CALLED AUDI ROADSIDE AND THEY TOWED IT TO FREDERICK MD. I CALLED AUDI CUSTOMER SERVICE THE NEXT MORNING TO ALERT THEM. THEY SEEMED RESPONSIVE AND CONCERNED. THE AUDI DEALERSHIP COULD NOT FIND ANY PROBLEMS. THEY SAID THEY TRIED TO REPLICATE IT. I ASKED IF THAT MEANT THEY DROVE IT AT NIGHT FOR 2 HOURS IN 13 DEGREE WEATHER IN THE 6TH GEAR OF TIPTRONIC MODE? THEY SAID NO THEY CONDUCTED COMPUTER TESTS AND FOUND NOTHING. I HAD TO PICK UP MY CAR THAT I AM NOW TERRIFIED TO DRIVE. I AM STILL WAITING TO HEAR BACK FROM AUDI CUSTOMER SERVICE PERSON WHO NOW SEEMS TO NOT BE RETURNING MY CALLS. THIS IS UNACCEPTABLE TO ME & I NEED TO FIND ANSWERS &/OR GET ANOTHER VEHICLE I NO LONGER FEEL SAFE IN THIS CAR. I READ SIMILAR COMPLAINTS ON THE NHTSA SITE FOR THIS CAR & YEAR. *TR

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Complaint 10256347 Documents

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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH

FIRE: No
WAS VEHICLE INVOLVED IN A FIRE

INJURIES: 0
NUMBER OF PERSONS INJURED

DEATHS: 0
NUMBER OF FATALITIES

Was Medical Attention Required: No

Was Incident Reported To Police: No

Date Of Incident: 2009-01-19
(YYYY-MM-DD)

Date Added To File: 2009-01-26
(YYYY-MM-DD)

Date Complaint Received By NHTSA: 2009-01-26
(YYYY-MM-DD)

Date Purchased:
(YYYY-MM-DD)

Was Original Owner: No

Product Type: Vehicle

V = Vehicle
T = Tires
E = Equipment
C = Child Restraint

Specific Component's Description: POWER TRAIN:AUTOMATIC TRANSMISSION

Anti-Lock Brakes: No

Cruise Control: No

Number Of Cylinders:

Drive Train Type:
[AWD, 4WD, FWD, RWD]

Fuel System:

FI = Fuel Injection
TB = Turbo

Fuel Type:

BF = BiFuel
CN = CNG/LPG
DS = Diesel
GS = Gas
HR = Hybrid Electric

Vehicle Transmission Type [Auto, Man]:

(DOT) Department Of Transportation Tire Identifier:

Tire Size:

Location Of Tire:

FSW = Driver Side Front
DSR = Driver Side Rear
FTR = Passenger Side Front
PSR = Passenger Side Rear
SPR = Spare

Type Of Tire Failure:

BST = Blister
BLW = Blowout
TTL = Crack
OFR = Out Of Round
TSW = Puncture
TTR = Road Hazard
TSP = Tread Separation

Was Defective Tire Repaired:

Was Part Original Equipment:

Date Of Manufacture:
(YYYYMMDD)

Type Of Child Seat:

B = Booster
C = Convertible
I = Infant
IN = Integrated
TD = Toddler

Installation System:

A = Vehicle Safety Belt
B = Latch System

Dealer's Name:

Dealer's Telephone Number:

Dealer's City:

Dealer's State:

Dealer's Zipcode:

SOURCE OF COMPLAINT CODE:

CAG = Consumer Action Group
CON = Forwarded From A Congressional Office
DP = Defect Petition,result Of A Defect Petition
EVOQ = Hotline VOQ
EWR = EARLY WARNING REPORTING
INS = Insurance Company
IVOQ = NHTSA Web Site
LETR = Consumer Letter
MAVQ = NHTSA Mobile APP
MIVQ = NHTSA Mobile APP
MVOQ = Optical Marked VOQ
RC = Recall Complaint, Result Of A Recall Investigation
RP = Recall Petition, Result Of A Recall Petition
SVOQ = Portable Safety Complaint Form (PDF)
VOQ = NHTSA Vehicle Owners Questionnaire

Incident State Code:

Vehicle Operator's Name: