NHTSA ID Number: 10250883
Incident Date: 2007-12-03
Manufacturer's Name: Land Rover
Vehicle/Equipment Make: LAND ROVER
Vehicle/Equipment Model: FREELANDER
Model Year: 2004
9999 If Unknown Or N/A
Vehicle Identification Number: SALNE22254A
Vehicle Mileage At Failure: 50000
Vehicle Speed: 25
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: WELLESLEY, MA
Summary of Complaint
DAYS AFTER PURCHASING MY 2004 FREELANDER, THE "CHECK ENGINE SOON" LIGHT CAME ON AND THE CAR STALLED OUT ON ME. THE RPM'S GO ALL THE WAY UP BUT THE ACCELERATOR WON'T ALLOW TO DRIVE PAST 25 MPH. THIS HAS HAPPENED TO ME CONTINUOUSLY SINCE PURCHASING IT. I HAVE HAD MY CAR SERVICED BY LAND ROVER MANY, MANY TIMES AND THEY CAN NEVER FIGURE OUT WHAT THE PROBLEM IS. THEY TELL ME THAT THE COLD WEATHER CAUSES IT OR THAT I AM SHIFTING THE GEAR INTO 2ND!! THIS PROBLEM HAS CAUSED ME EXTREME HARDSHIP. I HAVE LITERALLY DRIVEN RENTAL CARS FOR MONTHS AT A TIME AS THEY PLAY GAMES WITH ME. THIS DEFECT CAUSED ME TO HAVE AN ACCIDENT ON HIGHWAY 405 IN CA AND IT WAS EXTREMELY FRIGHTENING. I WAS DRIVING AT 60 MPH WHEN THE CAR BEGAN TO BUCK AND STALL OUT. THE RPM'S WERE ALL THE WAY UP BUT I COULDN'T ACCELERATE PAST 25 MPH. THIS CAUSED A TRUCK TO SMASH INTO ME AS I TRIED TO PULL OVER ON THE SIDE OF THE HIGHWAY. DESPITE MY NUMEROUS COMPLAINT TO THE MANUFACTURER NO ONE EVER RESOLVED THIS ISSUE. MY CAR'S "SERVICE ENGINE" LIGHT HAS BEEN ON FOR A WHILE NOW AND IT CAUSED ME TO FAIL MY INSPECTION, DUE TO EMISSIONS. I HAVE SPENT THOUSANDS OF DOLLARS ON RENTAL CARS WHILE LAND ROVER TOOK THEIR TIME TO "REPAIR" MY CAR. EACH TIME THEY HAVE A DIFFERENT STORY...IT'S AN ELECTRIC LIGHT OUT, IT'S THE ALTERNATOR, IT'S THE LIFTERS, IT'S A BROKEN HOSE, ETC. THEY HAVE NEVER REPAIRED THIS STALLING ISSUE AND NOW MY CAR IS NOT TURNING ON MOST OF THE TIME. I DON'T HAVE THE MONEY TO FIX THIS PIECE OF JUNK ANYMORE. I AM GOING BROKE FROM THIS CAR. LAND ROVER IN NEWPORT BEACH, CA "LOST" MY CAR FOR A MONTH AFTER I HAD IT TOWED THERE FROM THE ACCIDENT AND THEN REFUSED TO HELP ME. THEY SAID THE TOW TRUCK DRIVER NEVER BROUGHT IT. THE TIME BEFORE THAT THEY SAID THE TOW TRUCK DRIVER LOST THE KEYS SO THEY COULDN'T FIX IT. I HAD TO HAVE THE POLICE DEPARTMENT GO DOWN THERE, AS I WAS GOING TO HAVE TO FILE A STOLEN CAR REPORT. HOW IRONIC IS IT THAT THE CAR MAGICALLY APPEARED IN THEIR LOT AT THAT EXACT TIME. *TR
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Complaint 10250883 Documents
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CRASH: Yes
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: Yes
Date Of Incident: 2007-12-03
(YYYY-MM-DD)
Date Added To File: 2008-12-05
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2008-12-05
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE AND ENGINE COOLING
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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