NHTSA ID Number: 10247621
Incident Date: 2008-09-25
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: WINDSTAR
Model Year: 2003
9999 If Unknown Or N/A
Vehicle Identification Number: 2FMZA52493B
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: FARMINGVILLE, NY
Summary of Complaint
I HAVE A 2003 FORD WINDSTAR SE WITH 72,000. THE PAST MONTH AFTER DRIVING FOR ABOUT 15 MILES, THE REAR BRAKES SCREECH VERY VERY LOUD AND WHEN THE CAR STOPS, THE RED BRAKE LIGHT COMES ON. IT DOES NOT DO THIS UNTIL THE CAR HAS WARMED UP. I HAVE HAD NEW BRAKES, CALIPERS, PADS ETC REPLACED ON THE FRONT AND BACK BRAKES . THIS DID NOT HELP. THE LIGHT STILL GOES ON AFTER WARMING UP. WE TOOK IT TO SAYVILLE FORD IN SAYVILLE, NY TO INVESTIGATE BRAKE LIGHT. THEY GOT NO CODES AND COULD NOT DUPLICATE PROBLEM. TODAY, ABS AND BRAKE LIGHT CAME ON ALONG WITH SCREECHING SOUND. WILL TAKE IT BACK TO FORD TO CHECK OUT. I UNDERSTAND THAT THERE ARE MANY MANY MANY MORE WINDSTARS EXPERIENCING THE SAME PROBLEMS WITH NO SOLUTION. I HOPE THAT YOU WILL GET FORD TO RECALL THE WINDSTARS AND CORRECT THE PROBLEM. I ALSO UNDERSTAND THAT THE CAR CAN ALSO GO ON FIRE UNLESS YOU DISCONNECT 2 FUSES. I WILL DISCUSS WITH FORD WHAT TO DO. I WOULD HOPE YOU INVESTIGATE THIS PROBLEM AND MAKE FORD RESPONSIBLE FOR THIS PROBLEM. THESE VANS ARE MOMMY VANS AND WHO DO YOU THINK WILL GET HURT WHEN VAN GOES ON FIRE OR THE BRAKES MALFUNCTION- MOMS AND CHILDREN. PLEASE TAKE THIS SERIOUSLY AND ACT NOW! *TR
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Complaint 10247621 Documents
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- Mixes well with conventional fluids
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- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2008-09-25
(YYYY-MM-DD)
Date Added To File: 2008-11-03
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2008-11-03
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SERVICE BRAKES, HYDRAULIC
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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