NHTSA ID Number: 10247502
Incident Date: 2008-10-31
Manufacturer's Name: Nissan
North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: ALTIMA
Model Year: 2002
9999 If Unknown Or N/A
Vehicle Identification Number: 1N4AL11D62C
Vehicle Mileage At Failure: 111835
Vehicle Speed: 0
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: SAN ANTONIO, TX
Summary of Complaint
MY 2002 NISSAN ALTIMA 2.5 BEGAN TO EXPERIENCE ENGINE FAILURE IN DECEMBER OF 2007. IT STARTED WITH AN ENGINE CODE . REFERRED TO THE CATALYST CONVERTER. I HAD BEGUN SEARCHING FOR EVIDENCE OF A BIGGER PROBLEM PRIOR TO TAKING IT TO THE DEALER. THERE ARE HUNDREDS OF PEOPLE ON DIFFERENT FORUMS DESCRIBING THE EXACT SAME SYMPTOMS FOR THE SAME CAR. NOT IRONIC, DISTURBING. THE VEHICLE HAS BEEN MAINTAINED PROPERLY AND PREVENTABLE MAINTENANCE PERFORMED REGULARLY. I ALSO HAD HARD TO START PROBLEMS . RECENTLY TOOK MY VEHICLE INTO THE NISSAN DEALER BECAUSE I COULD NOT FIGURE OUT WHAT WAS GOING ON. I KEPT LOOSING COOLANT AND OIL AND I DID NOT HAVE ANY WITNESS MARKS ON MY DRIVEWAY TO PROVE THAT IT WAS LEAKING. AT TIMES YOU CAN SMELL THE SWEET ODOR OF ANTIFREEZE INSIDE THE VEHICLE. AFTER NISSAN SERVICE VISIT, THE SERVICE REP SAID THAT I NEEDED A NEW ENGINE..CATALYTIC CONVERTER BROKE UP AND WAS SUCKED BACK INTO THE ENGINE. HERE IS WHAT THE INVOICE READS. INVOICE: ECM RECALL COULD NOT PERFORM RECALL VEH HAS E-LIGHTS THAT NEED TO BE CORRECTED?MULTI POINT VISUAL INSPECTION ONLY?INSPECTION PERFORMED REC ENGINE ASSY AND CAT RELATED PARTS A/C LOW PRESSURE HOSE?CUST STATES VEH LOSING COOLANT AND HAS A MISS CK DIAG AND CHCK OUT TIME ONLY?CUST STATES VEH HAS COOLANT LEAK AND MISS1.00 INSPECTION VEH FOR COOLANT LEAK BUT FOUND NO VISIBLE LEAK. MISFIRE FOUND INSPECTED PLUGS AND FOUND THEY'RE FOULED OUT AND HAVE CORROSION TYPE SUBSTANCE ON THEM?VEH POSS BURNING COOLANT. INSPECTED CAT AND FOUND IS COMING APART. REC ENGINE CAT AND RELATED PARTS CUST DECLINED REPAIRS? NOTE HAS REPLACED O2SENSORS, SPARK PLUGS. I ASKED THE SERVICE REP WHY NISSAN WOULDN'T PAY FOR THIS IF THIS WAS OBVIOUSLY A DESIGN PROBLEM. SHE SIMPLY RESPONDED BY SAYING THAT ALL THEY WOULD DO IS THE WORK BUT I WOULD HAVE TO PAY FOR EVERYTHING. THEY TOLD ME TO CONTACT NISSAN HEADQUARTERS IF I HAD A COMPLAINT. IT DOESN'T SEEM THAT MANY OF MY FELLOW ALTIMA OWNER?S HAVE HAD MUCH LUCK WITH THAT. NISSAN BE RESPONSIBLE. LIVES MAY DEPEND IT. *TR
Check if your Nissan has a Recall
Complaint 10247502 Documents
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- 1-GAL. EXTENDED LIFE PREDILUTED ANTIFREEZE/COOLANT...
- 10+ YEARS/300,000+ MILES GUARANTEED: Provides year-round...
- IMMEDIATE ACTION, MAXIMUM PROTECTON: Immediately protects...
- 50/50 PREDILUTED FORMULA: Already prediluted and compatible...
- ALL-VEHICLE PROTECTION: Designed for use in all North...
- Unsurpassed freeze protection and anti-boil performance...
- Organic acid technology resists rust, scale & corrosion...
- High-quality additives protect against leaks and won’t...
- Pre-mixed orange formula is ready-to-use in a 50/50 ratio...
- 5 year/150,000 mile guarantee protects against engine...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2008-10-31
(YYYY-MM-DD)
Date Added To File: 2008-11-03
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2008-11-03
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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