NHTSA ID Number: 10247111
Incident Date: 2008-10-24
Manufacturer's Name: Hyundai
Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: SONATA
Model Year: 2002
9999 If Unknown Or N/A
Vehicle Identification Number: KMHWF25H02A
Vehicle Mileage At Failure: 100000
Vehicle Speed: 5
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: DERRY, NH
Summary of Complaint
MY DAUGHTER WAS DRIVING MY 2002 SONATA, WHEN IT BASICALLY JUST FELL APART. IT SOUNDED LIKE SHE WAS DRIVING ON THE TIRE RIM, BUT ALL 4 TIRES WERE STILL INFLATED. THE FRONT PASSENGER-SIDE TIRE DID LOOK TILTED OUT. IT HAD TO BE TOWED FROM THAT SITE. AN INSURANCE ADJUSTER INSPECTED IT AND STATED HE WAS SURE THAT THE CAR HAD GONE OFF THE ROAD AT SOME POINT BECAUSE THE AXLE WAS BROKEN, THAT TIRE WAS BENT AND THE ENGINE CRADLE WAS SCUFFED "SHINY". IT HAD NOT GONE OFF THE ROAD, SO MY MECHANIC TOOK A CLOSER LOOK AND FOUND THAT THE ENGINE CRADLE WAS RUSTED RIGHT THOUGH AND WHAT HAD HAPPENED (TO MY 16 YEAR-OLD DAUGHTER WHILE DRIVING ON A BUSY ROAD AT NIGHT) WAS THAT THE ENGINE CRADLE WAS SO RUSTED THAT IT CRUMBLED, CAUSING THE ENGINE AND TRANSMISSION TO FALL AND BREAK THE AXLE AND BEND THE WHEEL! THANKFULLY, SHE HAD ONLY JUST DRIVEN ONTO THE ROAD FROM A DRIVEWAY, SO SHE WASN'T GOING FAST AND THE LANE SHE ENTERED WAS CLEAR. I'D HATE TO THINK WHAT WOULD HAVE HAPPENED HAD SHE MADE IT TO THE HIGHWAY BEFORE THIS HAPPENED! WHEN WE DISCOVERED ON LINE THAT SO MANY OTHERS HAD SIMILAR PROBLEMS WITH THEIR 1999-2002 SONATAS, WE CONTACTED OUR LOCAL DEALER. HE SAID WE NEEDED TO HAVE THE CAR TOWED (15 MILES) TO HIS SERVICE DEPT WHERE THEY WOULD HAVE A HYUNDAI REP TAKE A LOOK AT IT. HE SAID HIS MANAGER HAD BEEN KNOWN TO REPLACE THE ENGINE CRADLE FREE OF CHARGE, BUT HE DOUBTED VERY MUCH THAT THEY'D PAY FOR THE AXLE, WHEEL, AND ANY OTHER DAMAGE INCURRED. AFTER READING ALL THESE OTHER SIMILAR INCIDENTS, I DON'T KNOW IF I WANT TO BOTHER GOING TO THE TROUBLE OF HAVING MY CAR TOWED TO HYUNDAI. I DEFINITELY FEEL THAT THE PUBLIC NEEDS TO BE MADE AWARE OF THIS PROBLEM AND THAT A RECALL SHOULD BE ISSUED ASAP BEFORE SOMEONE IS KILLED. (I BOUGHT THIS CAR USED FROM THE HYUNDAI DEALER IN JAN '05 WITH 50,000 MILES ON IT. I HAVE HAD IT SERVICED REGULARLY BY A REPUTABLE MECHANIC THESE PAST 3+ YEARS, AND IT NOW HAS A LITTLE OVER 100,000 MILES ON IT). *TR
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Complaint 10247111 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2008-10-24
(YYYY-MM-DD)
Date Added To File: 2008-10-29
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2008-10-29
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STRUCTURE:FRAME AND MEMBERS
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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