NHTSA ID Number: 10243961
Incident Date: 2008-04-12
Manufacturer's Name: Coachmen RV Company, LLC
Vehicle/Equipment Make: COACHMEN
Vehicle/Equipment Model: SPIRIT OF AMERICA
Model Year: 2003
9999 If Unknown Or N/A
Vehicle Identification Number: 1TC2B217431
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: FANCY FARM, KY
Summary of Complaint
2003 COACHMEN RV MODEL 2652 SERIAL # 21703167 DOMETIC REFRIGERATOR THAT IS ON RECALL. THE RECALL # IS 06E-076, RECALL 08E-032. EARLIER THIS YEAR I BELIEVE IT WAS APRIL I WENT INTO MY CAMPER
AND I SMELLED A STRONG SCENT OF AMMONIA. WHEN I CALLED ABOUT SERVICE AND THE DEALER TOLD ME THAT THE LINE IN BACK OF FRIDGE PROBABLY BUSTED WHICH FILLED THE RV WITH AMMONIA. THEY TOLD ME TO TURN MY UNIT OFF UNTIL THE REFRIDGERATOR COULD BE FIXED OR REPLACED AND THE COST WOULD BE APPROXIMATELY $1200. RECENTLY I FOUND OUT FROM A FRIEND THAT MY REFRIGERATOR WAS ON THE RECALL LIST. WHEN I WENT TO THE WEB SITE AND LOOKED UP THE RECALL, THE REFRIGERATOR HAD EVERY SYMPTOM LISTED. (1) LEAKAGE IN BACK OF UNIT (2) YELLOW RESIDUE IN BACK OF UNIT (3) SMELL OF AMMONIA (4) UNIT WILL NOT COOL. #6 ON THE RECALL NOTICE STATES THAT IF YOU PREVIOUSLY PAID TO REPAIR OR REPLACE A DOMETIC REFRIGERATOR THAT FAILED DUE TO THIS DEFECT, YOU CAN BE REIMBURSED FOR YOUR COSTS PURSUANT TO DOMETIC'S PRE-NOTIFICATION REIMBURSEMENT PROGRAM. I HAVE NOT HAD THE UNIT FIXED BECAUSE OF THE COST BUT IF THEY ARE WILLING TO REIMBURSE FOR THE COST THEN THEY SHOULD ALSO FIX IT AT NO COST. I CONTACTED THE RV DEALER THIS MORNING AND WAS TOLD TO BRING THE RV TO THEM TO BE FIXED BUT ON ARRIVAL WAS TOLD THEY COULD PUT HEAT SHIELD ON THE UNIT BUT THAT THE COST OF FIXING THE UNIT SO THAT IT WOULD WORK WOULD NOT BE COVERED UNDER THE RECALL AND THEREFORE PUTTING THE HEAT SHIELD ON THIS WOULD NOT HELP MY UNIT. THEY SAID THAT I COULD PAY THE $1200 TO FIX THE UNIT AND THEN THEY WOULD PUT A HEAT SHIELD ON IT AT NO COST TO PREVENT IT FROM HAPPENING AGAIN. I FEEL THAT SINCE THE UNIT WAS DAMAGED DO TO OVERHEATING WHICH CAUSED THE LINE TO BURST IT SHOULD BE FIXED UNDER THE TERMS OF THE RECALL, THEN THEY COULD ALSO PUT THE HEATSHIELD ON TO PREVENT IT FROM HAPPENING AGAIN. THANK YOU. *TR
Complaint 10243961 Documents
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Technical Service Bulletins TSB's List
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2008-04-12
(YYYY-MM-DD)
Date Added To File: 2008-09-29
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2008-09-29
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: EQUIPMENT
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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