NHTSA ID Number: 10239689
Incident Date: 2008-05-30
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: AVEO
Model Year: 2007
9999 If Unknown Or N/A
Vehicle Identification Number: KL1TD56627B
Vehicle Mileage At Failure: 23000
Vehicle Speed: 15
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: DARLINGTON, SC
Summary of Complaint
BACK IN MAY OF 2008 I PICKED MY SON UP FROM SCHOOL, I SMELLED A SMELLED LIKE ANTIFREEZE. I STOPPED AT THE STORE BUT I DIDN'T THINK IT WAS MY CAR. ABOUT AN HOUR LATER, WHEN WE WENT TO CHURCH, I SMELLED THE SAME SMELL, BEING WE WERE THE ONLY CAR IN THE PARKING LOT, I KNEW THEN IT HAD TO BE MY CAR. WE PUT WATER IN IT AND WAITED UNTIL THE NEXT MORNING TO TAKE TO THE DEALERSHIP WE PURCHASED THE CAR FROM. THEY SAID IT APPEARED THAT I HAD HIT SOMETHING AND THE BOTTOM OF THE RADIATOR WAS DAMAGED HOWEVER I KEPT SAYING I DIDN'T HIT ANYTHING AND THEY TOLD ME TO TRY TO TURN IT IN TO MY INSURANCE AND SEE IT THEY WOULD COVER IT. ONE MAN EVEN WALKED ME TO THE CAR AND SAID IF I NEEDED HELP THAT "HELP ME OUT". THAT AFTERNOON I WAS ON THE PHONE WITH THE INSURANCE COMPANY TELLING THEM EXACTLY WHAT THE DEALERSHIP SAID THAT I HAD TO HAVE HIT SOMETHING BUT I DIDN'T REMEMBER HITTING ANYTHING WOULD THEY COVER IT. IN THE END THE INSURANCE COMPANY COVERED THE REPAIR OF THE RADIATOR PLUS 5 DAYS OF RENTAL CAR. WHEN WE WENT TO HAVE THE REPAIR DONE ON THE RADIATOR, WE ASKED FOR THE OLD RADIATOR BACK. MY HUSBAND TOOK IT BACK TO HIS SHOP AND DID A PRESSURE TEST ON IT. THE HOLE WAS ACTUALLY IN THE MIDDLE OF IT NOT IN THE BOTTOM AND YOU COULD SEE WHERE THE FAN SHROUD LINED UP WHERE THE RADIATOR MOUNTS TO IT AND IT HAD RUBBED A HOLE IN IT CAUSING THIS WHOLE PROBLEM. EVEN THOUGH THE INSURANCE COVERED THIS, I STILL THOUGHT RETRIBUTION NEEDED TO BE MADE BECAUSE PERHAPS THIS WAS A LEMON CAR OR EITHER A RECALL NEEDED TO BE DONE. THIS HAPPENED AT 23,000 MILES APPROXIMATELY. THEN THE FOLLOWING MONTH THE SAME FAN SHROUD RUBBED A HOLE IN THE AIR CONDITION LINE AND WE WERE WITHOUT AIR ABOUT 2,000 MILES LATER AND THE DEALERSHIP TOOK RESPONSIBILITY FOR THIS AND COVERED THIS UNDER THE WARRANTY. IT REALLY DIDN'T MAKE ANY SENSE. I HAVE CALLED GMAC AND THEY HAVE SAID THE DEALERSHIP ARE THEIR EYES AND EARS AND WE HAVE GIVEN THEM THE OLD RADIATOR BACK SO THEY COULD SEE WHAT WE SAW . *TR
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Complaint 10239689 Documents
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- 1-GAL. EXTENDED LIFE PREDILUTED ANTIFREEZE/COOLANT...
- 10+ YEARS/300,000+ MILES GUARANTEED: Provides year-round...
- IMMEDIATE ACTION, MAXIMUM PROTECTON: Immediately protects...
- 50/50 PREDILUTED FORMULA: Already prediluted and compatible...
- ALL-VEHICLE PROTECTION: Designed for use in all North...
- Unsurpassed freeze protection and anti-boil performance...
- Organic acid technology resists rust, scale & corrosion...
- High-quality additives protect against leaks and won’t...
- Pre-mixed orange formula is ready-to-use in a 50/50 ratio...
- 5 year/150,000 mile guarantee protects against engine...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB's) Technical Service Bulletins
Technical Service Bulletins TSB's List
Search NHTSA Database for Vehicle Investigations
CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2008-05-30
(YYYY-MM-DD)
Date Added To File: 2008-08-25
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2008-08-25
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE AND ENGINE COOLING:COOLING SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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