NHTSA ID Number: 10237803

Incident Date: 2008-08-12

Manufacturer's Name: Ford Motor Company

Vehicle/Equipment Make: FORD

Vehicle/Equipment Model: EXPLORER

Model Year: 2002
9999 If Unknown Or N/A

Vehicle Identification Number: 1FMDU75W82U

Vehicle Mileage At Failure: 60255

Vehicle Speed:

Number Of Occurrences:

Was Vehicle Towed: No

Consumer Location: HUDSON, MA

Summary of Complaint

VEHICLE WAS PURCHASED IN NOVEMBER 2007 WHERE A COMPLETE INSPECTION WAS MADE OF THE VEHICLE AND ITS COMPONENTS. SINCE THAT TIME, THE VEHICLE WAS NOT DRIVEN OFF-ROAD, HAD ANY HEAVY LOADS, TOWED ANYTHING, OR AN UNUSUALLY HARD DRIVING. STRANGE NOISE WAS HEARD COMING FROM THE REAR SUSPENSION, FOUND TO BE THE REAR COIL SPRINGS BOTH SNAPPED AT THE TOP. THE VEHICLE IS KEPT OUTSIDE DURING NEW ENGLAND WINTERS.

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Complaint 10237803 Documents

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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH

FIRE: No
WAS VEHICLE INVOLVED IN A FIRE

INJURIES: 0
NUMBER OF PERSONS INJURED

DEATHS: 0
NUMBER OF FATALITIES

Was Medical Attention Required: No

Was Incident Reported To Police: No

Date Of Incident: 2008-08-12
(YYYY-MM-DD)

Date Added To File: 2008-08-12
(YYYY-MM-DD)

Date Complaint Received By NHTSA: 2008-08-12
(YYYY-MM-DD)

Date Purchased:
(YYYY-MM-DD)

Was Original Owner: No

Product Type: Vehicle

V = Vehicle
T = Tires
E = Equipment
C = Child Restraint

Specific Component's Description: SUSPENSION:REAR

Anti-Lock Brakes: No

Cruise Control: No

Number Of Cylinders:

Drive Train Type:
[AWD, 4WD, FWD, RWD]

Fuel System:

FI = Fuel Injection
TB = Turbo

Fuel Type:

BF = BiFuel
CN = CNG/LPG
DS = Diesel
GS = Gas
HR = Hybrid Electric

Vehicle Transmission Type [Auto, Man]:

(DOT) Department Of Transportation Tire Identifier:

Tire Size:

Location Of Tire:

FSW = Driver Side Front
DSR = Driver Side Rear
FTR = Passenger Side Front
PSR = Passenger Side Rear
SPR = Spare

Type Of Tire Failure:

BST = Blister
BLW = Blowout
TTL = Crack
OFR = Out Of Round
TSW = Puncture
TTR = Road Hazard
TSP = Tread Separation

Was Defective Tire Repaired:

Was Part Original Equipment:

Date Of Manufacture:
(YYYYMMDD)

Type Of Child Seat:

B = Booster
C = Convertible
I = Infant
IN = Integrated
TD = Toddler

Installation System:

A = Vehicle Safety Belt
B = Latch System

Dealer's Name:

Dealer's Telephone Number:

Dealer's City:

Dealer's State:

Dealer's Zipcode:

SOURCE OF COMPLAINT CODE:

CAG = Consumer Action Group
CON = Forwarded From A Congressional Office
DP = Defect Petition,result Of A Defect Petition
EVOQ = Hotline VOQ
EWR = EARLY WARNING REPORTING
INS = Insurance Company
IVOQ = NHTSA Web Site
LETR = Consumer Letter
MAVQ = NHTSA Mobile APP
MIVQ = NHTSA Mobile APP
MVOQ = Optical Marked VOQ
RC = Recall Complaint, Result Of A Recall Investigation
RP = Recall Petition, Result Of A Recall Petition
SVOQ = Portable Safety Complaint Form (PDF)
VOQ = NHTSA Vehicle Owners Questionnaire

Incident State Code:

Vehicle Operator's Name: