NHTSA ID Number: 10230739
Incident Date: 2008-05-06
Manufacturer's Name: Toyota
Motor Corporation
Vehicle/Equipment Make: LEXUS
Vehicle/Equipment Model: LS430
Model Year: 2002
9999 If Unknown Or N/A
Vehicle Identification Number:
Vehicle Mileage At Failure: 55000
Vehicle Speed: 20
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: RIYADH, 00
Summary of Complaint
DEAR SIR: I BOUGHT MY LEXUS LS 430 BRAND NEW IN 2002, AND I LOVE IT VERY MUCH EXCEPT FOR ONE THING: THE BRAKING SYSTEM. WHEN I PRESS THE BRAKE, MY LS430 SKIDS (FORWARD), AND DO NOT STOP IN A SAFE DISTANCE. I THOUGHT IT WAS MY DRIVING SKILLS. BUT I DECIDED TO VISIT THE LEXUS DEALER. THE LEXUS DEALER, AFTER DRIVING THE CAR, TOLD ME IT IS NORMAL FOR THE ABS SYSTEM TO DO THAT, AND I SHOULD NOT PRESS THE BRAKE HARD. WELL, I LEFT THE DEALER, AND A FEW METERS AWAY I WAS DRIVING AROUND 20-25 ML/H WHEN THE CAR AHEAD OF ME STOPPED, I PRESSED THE BRAKE, BUT MY CAR - AS USUAL- SKIDDED FORWARD AND HIT THE CAR IN FRONT OF ME CAUSING VERY SERIOUS DAMAGE TO MY CAR. I TOOK THE CAR TO LEXUS WORKSHOP, WHICH CHARGED THE INSURANCE COMPANY $ 9000. I CONTACTED THE SAUDI ARABIAN STANDARDS ORGANIZATION (WWW.SASO.ORG.SA) AND TOLD THEM ABOUT THE BARKING SYSTEM FAILURE IN THIS ACCIDENT. THEY SENT TECHNICIANS AND TESTED THE CAR AT LEXUS WORKSHOP, AND FOUND AN ABNORMAL FORWARD SKIDDING WHEN PRESSING THE BRAKE AT LOW SPEED, AND WROTE ME A REPORT OF THEIR FINDINGS. FOR YOUR INFORMATION THIS IS THE SAME ORGANIZATION WHO DISCOVERED THE TECHNICAL FAILURE IN THE FIRESTONE TIRES FITTED ON THE FORD EXPLORER FEW YEARS AGO, WHICH RESULTED IN A VERY COSTLY RECALL TO FORD CORP. I WROTE THE SAUDI LEXUS AUTHORIZED LEXUS DEALER ABOUT THIS PROBLEM, BUT NO ANSWER RECEIVED. I CANNOT TAKE ON THIS POWERFUL LEXUS DEALER ALONE. I DO NEED ALL THE HELP I CAN FIND TO EXPOSE THIS DANGEROUS BRAKING FAILURE IN THE LEXUS LS430. I HAVE MANY FRIENDS WHO OWN THE SAME LEXUS MODEL AND HAVE THE SAME COMPLAINT. PLEASE ADVICE ME HOW CAN I STAND UP TO THIS POWERFUL DEALER AND THE MIGHTY TOYOTA/LEXUS COMPANY. I AM WORRIED AND SCARED TO DEATH THAT I MIGHT BE IN A VERY DANGEROUS SITUATION WHEN I NEED THE BRAKING SYSTEM OF MY LS 430 THAT WILL FAIL ME AS IT DID TODAY AND MANY TIMES BEFORE. TO BE HONEST WITH YOU: I WILL DEFINITELY SELL MY LEXUS L 430 IF THE BRAKE SYSTEM IS NOT FIXED. *TR
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Complaint 10230739 Documents
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- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
- Delivers braking power when needed by avoiding a spongy...
- Both wet and dry boiling points exceed the minimum...
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CRASH: Yes
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: Yes
Date Of Incident: 2008-05-06
(YYYY-MM-DD)
Date Added To File: 2008-06-11
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2008-06-11
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: UNKNOWN OR OTHER
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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