NHTSA ID Number: 10227603
Incident Date: 2008-01-15
Manufacturer's Name: Kawasaki
Motors Corp., U.S.A.
Vehicle/Equipment Make: KAWASAKI
Vehicle/Equipment Model: VULCAN CLASSIC
Model Year: 1997
9999 If Unknown Or N/A
Vehicle Identification Number: JKBVNAD14VA
Vehicle Mileage At Failure: 30500
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: RAYMORE, MO
Summary of Complaint
I HAVE A 1997 KAWASAKI VULCAN 1500 CLASSIC MOTORCYCLE. ON THIS BIKE AND OTHER MODELS, KAWASAKI INSTALLED A PLASTIC GEAR ON THE OIL PUMP. THIS GEAR FAILS CAUSING A LOSS OF OIL PRESSURE AND IN SOME CASES DESTROYS MAJOR COMPONENTS OF THE ENGINE. THE DEALERSHIP IS TELLING ME THAT IT WILL COST ME OVER $8,000.00 IN PARTS TO REPAIR. KAWASAKI IS ONLY WILLING TO REPLACE THE GEAR, PISTON RINGS, GASKETS AND LABOR NEEDED TO REPLACE THOSE PARTS BUT NOT ANY PART THAT WAS DAMAGED BY THE LOSS OF OIL PRESSURE. THIS HAS BEEN A KNOWN PROBLEM FROM THE RESEARCH I HAVE DONE SINCE AT LEAST 1999. THE COST OF THE PARTS FROM THE DEALER IS JUST SHORT OF THE COST TO REPLACE THE BIKE WITH A BRAND NEW MODEL. THIS BEING A MANUFACTURES DEFECT, SHOULDN'T THEY BE LIABLE FOR DAMAGES CAUSED BY THE FAILED GEAR? I JUST PURCHASED THIS BIKE LAST SUMMER. I ONLY LEARNED OF THE DEFECTIVE GEAR AFTER ITS FAILURE. THE DEALERSHIP CONFIRMED IT WAS THE GEAR THAT FAILED SHEARING OFF THE GEAR TEETH. THE INSPECTED THE OIL PUMP AND FOUND IT TO STILL BE SERVICEABLE AND SAID THAT HAD THE GEAR NOT FAILED THAT I WOULD HAVE NOT LOST OIL PRESSURE. I DO NOT KNOW THE SPEED AT THE TIME. THE LAST TIME I RODE THE BIKE PRIOR TO DISCOVERING I HAD NO OIL PRESSURE, I HAD ONLY BEEN RIDING CLOSE TO HOME WHERE THE SPEED LIMIT IS NO MORE THAN 55MPH. *TR
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Complaint 10227603 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2008-01-15
(YYYY-MM-DD)
Date Added To File: 2008-05-13
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2008-05-13
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE AND ENGINE COOLING:ENGINE
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: FREEDOM CYCLES
Dealer's Telephone Number:
Dealer's City: GRANDVIEW
Dealer's State: MO
Dealer's Zipcode: 64030
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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