NHTSA ID Number: 10207705

Incident Date: 2007-07-18

Manufacturer's Name: General Motors, LLC

Vehicle/Equipment Make: CHEVROLET

Vehicle/Equipment Model: AVALANCHE 1500

Model Year: 2003
9999 If Unknown Or N/A

Vehicle Identification Number: 3GNEK13T43G

Vehicle Mileage At Failure: 79565

Vehicle Speed: 65

Number Of Occurrences: 5

Was Vehicle Towed: No

Consumer Location: ZIONSVILLE, PA

Summary of Complaint

SINCE PURCHASING THIS TRUCK ON 02/01/2007, THERE HAVE BEEN MULTIPLE PROBLEMS WITH THE TRANSMISSION, ENGINE, AND ELECTRICAL SYSTEM THAT HAVE NOT GOTTEN RESOLVED, HOWEVER THEY DO SEEM TO GET WORSE. THE WORST OF THESE PROBLEMS HAS OCCURRED WHILE DRIVING ON THE NORTHEAST EXTENSION OF THE PENNSYLVANIA TURNPIKE. WHILE ATTEMPTING TO PASS ANOTHER VEHICLE IN THE LEFT LANE THE ENGINE "SHUT OFF". I WAS DOING APPROX. 60-65 MPH WHEN THIS OCCURRED DURING THE AM RUSH HOUR. AFTER LOSING ENGINE POWER I SOMEHOW MADE IT SAFELY TO THE RIGHT HAND SHOULDER AND LET THE TRUCK "COAST" TO A STOP. THE POWER STEERING WAS NOT WORKING, NOR WERE THE POWER BRAKES. AFTER FINALLY STOPPING, THE TRUCK DID RESTART AND I SLOWLY CONTINUED ON MY WAY TO WORK. THE TRUCK WAS TAKEN TO A DEALERSHIP, AND FOR ALMOST (2) WEEKS THE TRUCK SAT THERE WHILE THEY TRIED TO FIGURE THIS OUT. AFTER GETTING THE TRUCK BACK, THE SAME PROBLEM OCCURRED, AND IT WENT BACK TO THE SAME DEALERSHIP. SINCE THEN IT HAS BEEN OK, EXCEPT I HAVE LOST DASHBOARD LIGHTS, RADIO LIGHTS, AND ALSO THE CRUISE CONTROL INDICATOR LIGHT, THEY CLAIM OTHER PROBLEMS, HOWEVER THESE ISSUES WERE NEVER A PROBLEM BEFORE THEY WORKED ON THE TRUCK. NOW I HAVE AIR-BAG LIGHTS FLASH AT ME WHILE DRIVING, AND THE TRANSMISSION IS SLIPPING, THIS WAS THE FIRST PROBLEM WITH THE TRUCK THAT I REPORTED ON 03/14/2007 TO THE DEALERSHIP THAT I PURCHASED THIS TRUCK FROM. I HAVE ALREADY PAID OVER $1500.00 I REPAIR COSTS, ONLY TO HAVE THEM TELL ME IT WILL COST APPROX. ANOTHER $800.00-$1000.00 TO CORRECT THE AIR-BAG, AND TRANSMISSION ISSUES. THESE SHOULD BE COVERED BY MY WARRANTY, EXCEPT THE DEALERSHIP INSISTS I PAY FOR THE REPAIRS. I HAVE PAID ENOUGH, AND I AM AT MY WIT'S END WITH THIS TRUCK, AND THE DEALERSHIP. I FEEL THAT I CAN NO LONGER "SAFELY" DRIVE MY FAMILY AROUND IN THIS TRUCK, AND I STILL HAVE MANY YEARS OF PAYMENTS LEFT. ( I HAVE NEVER BEEN LATE ON A PAYMENT) PLEASE HELP ME, I FEEL AS THOUGH I HAVE BEEN SOLD A "MONEY PIT". *TR

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Complaint 10207705 Documents

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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH

FIRE: No
WAS VEHICLE INVOLVED IN A FIRE

INJURIES: 0
NUMBER OF PERSONS INJURED

DEATHS: 0
NUMBER OF FATALITIES

Was Medical Attention Required: No

Was Incident Reported To Police: No

Date Of Incident: 2007-07-18
(YYYY-MM-DD)

Date Added To File: 2007-11-02
(YYYY-MM-DD)

Date Complaint Received By NHTSA: 2007-11-02
(YYYY-MM-DD)

Date Purchased: 2007-02-01
(YYYY-MM-DD)

Was Original Owner: No

Product Type: Vehicle

V = Vehicle
T = Tires
E = Equipment
C = Child Restraint

Specific Component's Description: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

Anti-Lock Brakes: Yes

Cruise Control: Yes

Number Of Cylinders: 8

Drive Train Type: 4WD
[AWD, 4WD, FWD, RWD]

Fuel System: Fuel Injection

FI = Fuel Injection
TB = Turbo

Fuel Type: Gas

BF = BiFuel
CN = CNG/LPG
DS = Diesel
GS = Gas
HR = Hybrid Electric

Vehicle Transmission Type [Auto, Man]: AUTO

(DOT) Department Of Transportation Tire Identifier:

Tire Size:

Location Of Tire:

FSW = Driver Side Front
DSR = Driver Side Rear
FTR = Passenger Side Front
PSR = Passenger Side Rear
SPR = Spare

Type Of Tire Failure:

BST = Blister
BLW = Blowout
TTL = Crack
OFR = Out Of Round
TSW = Puncture
TTR = Road Hazard
TSP = Tread Separation

Was Defective Tire Repaired:

Was Part Original Equipment:

Date Of Manufacture:
(YYYYMMDD)

Type Of Child Seat:

B = Booster
C = Convertible
I = Infant
IN = Integrated
TD = Toddler

Installation System:

A = Vehicle Safety Belt
B = Latch System

Dealer's Name: FAULKNER CIOCCA

Dealer's Telephone Number:

Dealer's City: QUAKERTOWN

Dealer's State: PA

Dealer's Zipcode: 18915

SOURCE OF COMPLAINT CODE:

CAG = Consumer Action Group
CON = Forwarded From A Congressional Office
DP = Defect Petition,result Of A Defect Petition
EVOQ = Hotline VOQ
EWR = EARLY WARNING REPORTING
INS = Insurance Company
IVOQ = NHTSA Web Site
LETR = Consumer Letter
MAVQ = NHTSA Mobile APP
MIVQ = NHTSA Mobile APP
MVOQ = Optical Marked VOQ
RC = Recall Complaint, Result Of A Recall Investigation
RP = Recall Petition, Result Of A Recall Petition
SVOQ = Portable Safety Complaint Form (PDF)
VOQ = NHTSA Vehicle Owners Questionnaire

Incident State Code:

Vehicle Operator's Name: