NHTSA ID Number: 10197486
Incident Date: 2007-07-25
Manufacturer's Name: Nissan
North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: ALTIMA
Model Year: 2003
9999 If Unknown Or N/A
Vehicle Identification Number: 1N4AL11EX3C
Vehicle Mileage At Failure: 75000
Vehicle Speed: 25
Number Of Occurrences: 3
Was Vehicle Towed: No
Consumer Location: SMYRNA, GA
Summary of Complaint
I HAVE AN 03 NISSAN ALTIMA WITH 77,000 MILES THAT I KEPT WELL MAINTAINED. SIX MONTHS AGO MY ENGINE CUT OFF WHILE SITTING AT A LIGHT, AND THEN IT CUT OFF AGAIN A MONTH LATER WHILE DRIVING AT 25 MPH. THIS SECOND INCIDENT HAPPENED AFTER I TOOK MY CAR IN FOR THE ECM REPROGRAM RECALL. MY MECHANIC TOLD ME IT WAS PROBABLY THE MASS AIR FLOW SENSOR, AND SO I PAID THE MONEY TO REPLACE IT, THOUGH NOW I WONDER IF THIS WAS A MIS-DIAGNOSIS. A MONTH AGO, MY SERVICE ENGINE SOON LIGHT CAME ON, AND SINCE THEN I HAVE HAD DIFFICULTY STARTING THE CAR AND THE ENGINE MAKES A WEIRD PUTTERING SOUND LIKE IT?S ABOUT TO CUT OUT WHILE IN IDLE. I CALLED THE NISSAN DEALERSHIP AND WAS TOLD THAT IT SOUNDED LIKE THE SAME RECALL ISSUE AND SAID THAT ABOUT 50% OF THE TIME, THE ECM PROGRAM IS SOMEHOW LOST AND HAS TO BE REPROGRAMMED A SECOND TIME. I TOLD HIM THAT DIDN'T MAKE MUCH SENSE, IT SHOULD BE FIXED THE FIRST TIME, AND HE SAID THEY COULD NOT FIGURE OUT WHY IT KEEPS HAPPENING. I TOOK THE CAR IN TO HAVE IT LOOKED AT AND THAT'S WHEN HE TOLD ME, NEVER MIND, THIS IS ACTUALLY AN ISSUE WITH THE CRANK POSITION SENSOR, WHICH WILL COST $330 TO REPLACE. I DID SOME RESEARCH AND FOUND A RECALL BACK IN 2003 ON SEVERAL 02 AND 03 ALTIMAS FOR REPLACING THIS EXACT PART, AND WHEN I MENTIONED THIS TO THE DEALERSHIP, THEY SIMPLY SAID MY VIN NUMBER WAS NOT INCLUDED IN THIS RECALL SO THE ISSUE WITH MY CAR WAS UNRELATED AND I WOULD HAVE TO PAY FOR IT MYSELF. SEEMED LIKE TOO BIG OF A COINCIDENCE TO ME, SO I CALLED CORPORATE NISSAN TO FILE A COMPLAINT. AFTER SEVERAL PERSISTENT PHONE CALLS, I WAS TOLD THEY WOULD MAKE A NOTE OF MY COMPLAINT FOR REVIEW, BUT THEY COULD NOT COVER THE EXPENSE FOR ME. I AM NOW TAKING MY CAR TO MY INDEPENDENT MECHANIC WHO QUOTED ME HALF THE PRICE TO HAVE THE PART REPLACED ON MY OWN DIME. I CAN SEE I?M NOT THE ONLY ONE WITH THIS ENGINE STARTUP/STALLING PROBLEM AND IT IS A HUGE SAFETY CONCERN. PLEASE MAKE NISSAN OWN UP TO THE PROBLEM AND FIX THE UNDERLYING ISSUES, NOT JUST THE ECM. *JB
Check if your Nissan has a Recall
Complaint 10197486 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2007-07-25
(YYYY-MM-DD)
Date Added To File: 2007-07-25
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2007-07-25
(YYYY-MM-DD)
Date Purchased: 2005-01-29
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE AND ENGINE COOLING
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 4
Drive Train Type: U
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: MARIETTA NISSAN
Dealer's Telephone Number:
Dealer's City: MARIETTA
Dealer's State: GA
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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