NHTSA ID Number: 10193289
Incident Date: 2007-06-02
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: CHRYSLER
Vehicle/Equipment Model: TOWN AND COUNTRY
Model Year: 2005
9999 If Unknown Or N/A
Vehicle Identification Number: 2C4GP54L05R
Vehicle Mileage At Failure: 38000
Vehicle Speed: 0
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: NORTH CANTON, OH
Summary of Complaint
THE 2005 CHRYSLER TOWN & COUNTRY WAS PARKED INSIDE THE GARAGE AT MY RESIDENCE WHEN THE INTERIOR OF THE VEHICLE CAUGHT ON FIRE FROM A SHORT IN THE ELECTRICAL SYSTEM ,PROBABLY THE HEATED SEATS. WE WERE IN THE BACK OF THE HOUSE/GARAGE WHEN THE HORN BEGAN TO SOUND AND THE VAN'S PANIC ALARM WENT OFF. WE COULD SEE SMOKE COMING FROM THE EAVES OF THE GARAGE ROOF. MY HUSBAND WAS ABLE TO OPEN THE "MAN DOOR" OF THE GARAGE (THE ELECTRONIC GARAGE DOOR OPENER WOULD NOT FUNCTION) AND OBSERVED HEAVY GRAYISH SMOKE COMING FROM THE VEHICLE WITH THE HELP OF A NEIGHBOR AND OUR 13 YEAR OLD SON HE SPRAYED THE VEHICLE WITH WATER FROM 2 GARDEN HOSES. THE WINDOWS OF THE VEHICLE SHATTERED AND THE INTERIOR OF THE VAN WAS GLOWING ORANGE. 911 WAS CALLED AND THE LOCAL FIRE DEPARTMENT RESPONDED. ONCE THE AREA WAS SECURED THE FIRE DEPARTMENT ASSESSED THE DAMAGE (WHICH WAS CONTAINED TO THE VEHICLE). THEY WERE OF THE OPINION THAT THE FIRE WAS CAUSED BY A SHORT CIRCUIT IN THE DRIVER'S SEAT HEATING ELEMENT. THE ONLY THING LEFT OF THE DRIVERS SEAT WAS THE METAL FRAME; THE STEERING COLUMN WAS GONE AND WIRING HARNESSES WERE HANGING DOWN INTO THE PASSENGER COMPARTMENT FROM THE ROOF OF THE VEHICLE. THE VAN IS A TOTAL LOSS. OUR INSURANCE ADJUSTER STATED THAT THIS WAS THE SECOND CHRYLER TOWN & COUNTRY HE HAD SEEN IN THIS CONDITION. PROPERTY DAMAGE (OTHER THAN THE VEHICLE) WAS LIMITED TO THE GARAGE INTERIOR THANKS TO MY HUSBAND'S AND NEIGHBOR'S QUICK RESPONSE. WE DID NOT LOSE OUR GARAGE OR HOME...OTHERS MAY NOT BE THAT LUCKY! *AK
Check if your Chrysler has a Recall
Complaint 10193289 Documents
For Latest Documents related to this Complaint, visit the NHTSA Website.
Click the (+) Plus Sign
Then click Associated Document(s).
Most Complaints Don't have any PDFs.
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB's) Technical Service Bulletins
Technical Service Bulletins TSB's List
Search NHTSA Database for Vehicle Investigations
CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: Yes
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: Yes
Date Of Incident: 2007-06-02
(YYYY-MM-DD)
Date Added To File: 2007-06-13
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2007-06-13
(YYYY-MM-DD)
Date Purchased: 2005-03-12
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 6
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = Hybrid
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: KEMPTHORN MOTORS
Dealer's Telephone Number:
Dealer's City: CANTON
Dealer's State: OH
Dealer's Zipcode: 44703-3181
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
Previous Complaint | Next Complaint |