NHTSA ID Number: 10189622
Incident Date: 2007-04-18
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: MAGNUM
Model Year: 2005
9999 If Unknown Or N/A
Vehicle Identification Number: 2D4GV582X5H
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: LOMBARD, IL
Summary of Complaint
WHILE ROTATING THE TIRES I QUICKLY NOTICED THE LUG NUTS SEEMED TO BE INSTALLED VERY TIGHT. THEY WERE, IN FACT, INSTALLED ABOVE THE SPECIFIED 100 LB. FT. THEY WERE ON SO TIGHT THAT THE PERMANENT CHROME CAPS STRIPED OFF 2 SEPARATE NUTS! I THEN USED A SMALLER SIZE SOCKET TO REMOVE THESE LUG NUTS. ON ANOTHER WHEEL I COULD NOT, BY NO MEANS AVAILABLE, REMOVE 2 OF 6 LUG NUTS. THE TOOLS I USED WERE; A CONVENTIONAL SOCKET WRENCH WITH THE SPECIFIED 21MM SOCKET, AIR WRENCH W/220LB OF TORQUE, AND EVEN THE WRENCH THAT IS INCLUDED WITH THE JACK AND SPARE. THIS NOW LEFT ME WITH NO CHOICE BUT TO PUT THE OTHER WHEELS BACK ON THE CAR AND HEAD OFF TO THE DODGE DEALER WHERE I PURCHASED THE CAR. THEY WORKED ON IT FOR 2HRS. AND WERE ONLY ABLE TO REMOVE 1 OF THE 2 STUCK LUG NUTS. AFTER ANOTHER HALF HOUR, THEY INFORMED ME THAT THEY WOULD HAVE TO CUT THE WHEEL OFF TO GET THE OTHER LUG NUT OFF. I WOULD HAVE TO BRING BACK THE CAR THE NEXT DAY WHILE THEY ORDERED ANOTHER RIM. I DROPPED THE VEHICLE OFF AT 7:00AM THE NEXT DAY AND IT WAS FINISHED AT 11:30AM. I WASN'T ABLE TO PICK IT UP UNTIL 6:30PM. ACCORDING TO THE DEALER THE CAUSE OF THE PROBLEM WAS CORROSION. (WHICH THERE WERE NO VISIBLE SIGNS OF AND THE PROBLEM CAN BE REPEATED) THEY DID REPLACE THE WHEEL, 2 STUDS, & 2 NUTS UNDER WARRANTY. THEY ALSO SAID THEY RE-TORQUE EACH LUG NUT TO SPECS. (100 LB FT) THE NEXT DAY I DECIDED TO FINISH THE TIRE ROTATION. IN THIS PROCESS ANOTHER CHROME CAP STRIPPED OFF. THIS LED ME TO REALIZE THAT THE OE NUTS ARE HARDER TO GET OFF THAN THE NEW ONES THAT WERE PUT ON. UPON FURTHER INVESTIGATION I VISUALLY COMPARED THE OE NUTS WITH THE NEW ONES SIDE BY SIDE. THERE IS INDEED A DIFFERENCE THAT CAN BE SEEN. THE OE ONES HAVE A GOLD TONE TO THEM ON THE UNDERSIDE, WHERE AS THE NEW ONES HAVE A SILVER LOOK ON THE UNDER SIDE AND A MUCH TIGHTER CRIMP ON THE CHROME CAP. ALSO, WHEN EACH LUG NUT IS TORQUE TO SPECS ON THE SAME WHEEL, THE OE IS MUCH HARDER TO REMOVE. UP TO 220 LB FT OF FORCE TO REMOVE. *TR
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Complaint 10189622 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2007-04-18
(YYYY-MM-DD)
Date Added To File: 2007-05-03
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2007-05-03
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: WHEELS:LUGS/NUTS/BOLTS/STUDS
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 8
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: DOWNERS GROVE DODGE
Dealer's Telephone Number:
Dealer's City: DOWNERS GROVE
Dealer's State: IL
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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