NHTSA ID Number: 10187290
Incident Date: 2007-04-08
Manufacturer's Name: Volvo
Car USA, LLC
Vehicle/Equipment Make: VOLVO
Vehicle/Equipment Model: S80
Model Year: 2005
9999 If Unknown Or N/A
Vehicle Identification Number: YV1TS911051
Vehicle Mileage At Failure: 25
Vehicle Speed: 25
Number Of Occurrences: 8
Was Vehicle Towed: No
Consumer Location: HOUSTON, TX
Summary of Complaint
ON 07/21/07 I PURCHASED A 2005 VOLVO S80 T6 FROM MOMENTUM VOLVO IN HOUSTON, TX. IT WAS DELIVERED ON 08/02/2005 BRAND NEW WITH 7 MILES ON IT. THE FOLLOWING ARE AN ACCOUNT OF THE ISSUES AND SAFETY HAZARDS THIS CAR HAS HAD WITHIN THE LAST 18 MONTHS AND 24,000 MILES. THE FIRST ISSUE WAS DAMAGE FROM TRANSIT - FRONT AND REAR BUMPER HAD TO BE REPAIRED AND PAINTED. THE SECOND ISSUE - CHECK ENGINE LIGHT CAME ON 01/14/06. IT WAS AN EXHAUST LEAK. I ALSO COMPLAINED OF NO AM RECEPTION (FIXED) . THE THIRD ISSUE - CHECK ENGINE LIGHT CAME ON AGAIN ON 01/30/06. THIS TIME IT WAS A FAULTY LEAKAGE DETECTION PUMPED IN THE EXHAUST THAT WAS REPLACED. I COMPLAINED AGAIN OF NO AM RECEPTION. THE FOURTH ISSUE - CAR WAS IN SHOP FOR RECALL WORK FOR AN ELECTRICAL ISSUE WITH THE STARTER SOLENOID AND THE BATTERY CABLES. I INFORMED THEM THERE WAS A POPPING NOISE UNDER THE HOOD AND THAT THERE WAS NOISE WHEN TURNING LEFT. MOMENTUM BLAMED IT ON THE TIRES NEEDING REPLACED ON A CAR THAT HAD 14,913 MILES ON IT - NO WORK DONE. COMPLAINED OF NO AM RECEPTION. THE FIFTH ISSUE - CAR WAS AT MOMENTUM FROM 01/30/07 - 02/08/07 BECAUSE POPPING NOISE UNDER HOOD AND CLICKING NOISE CAR MADE WHEN TURNING SHARPLY TO THE LEFT. EXPLANATION - POPPING NOISE WAS BECAUSE STRUTS WERE NOT TIGHTENED ORIGINALLY. THE CLICKING NOISE WAS NOT FOUND, BUT THEY DID FIND THAT THE POWER STEERING WAS NOT WORKING AND REPLACED THE POWER STEERING AND REPLACED THE STEERING RACK AND STEERING SHAFT. RESOLVED AM ISSUE. THE SIXTH ISSUE - CAR WENT BACK TO SHOP ON 02/09/07 - 02/17/07 BECAUSE OF NOISE WHEN TURNING LEFT. EXPLANATION - FRAME NOT BEING TIGHTENED. CORRECTED. THE SEVENTH ISSUE THAT THEY DID NOT FIX THE SIXTH ISSUE. I DROVE RIGHT BACK TO MOMENTUM. EXPLANATION - FAULTY ELECTRICAL WIRING UNDER DRIVER'S SEAT WHERE TWO WIRES WERE BEING GROUND OUT. *AK THE EIGHTH ISSUE WAS ON APRIL 8, 2007 - AUTOMOBILE HAS POPPING SOUND UNDER HOOD AGAIN THERE IS A METAL GRINDING METAL FROM THE PASSENGER SIDE OF CAR NEAR BACK WHEEL. *AK
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Complaint 10187290 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2007-04-08
(YYYY-MM-DD)
Date Added To File: 2007-04-08
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2007-04-08
(YYYY-MM-DD)
Date Purchased: 2005-07-21
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM:WIRING
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 6
Drive Train Type: RWD
[AWD, 4WD, FWD, RWD]
Fuel System: Turbo
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: MOMENTUM VOLVO
Dealer's Telephone Number:
Dealer's City: HOUSTON
Dealer's State: TX
Dealer's Zipcode: 77074
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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