NHTSA ID Number: 10187276
Incident Date: 2007-03-31
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: IMPALA
Model Year: 2007
9999 If Unknown Or N/A
Vehicle Identification Number: 2G1WT58N479
Vehicle Mileage At Failure: 3751
Vehicle Speed: 65
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: ROSCOE, NY
Summary of Complaint
DRIVING ON HIGHWAY CHECK ENGINE LIGHT CAME ON REDUCED POWER LIGHT CAME ON, FEW SECONDS LATER ENGINE STALLED. PULLED TO SIDE OF ROAD, CALLED ON STAR SVC ADVISOR PERFORMED ONBOARD DIAGNOSTIC TEST, RESULTS INDICATED FAILURE IN THROTTLE SYSTEM/TRACTION CONTROL SYSTEM. ADVISOR ATTEMPTED FIELD REPAIR CYCLING IGNITION SWITCH 3 TIMES AND I ATTEMPTED TO START ENGINE. IT WOULD NOT START. BURNING SMELL COMING FROM VEHICLE, OPENED HOOD- AIR BOX SMOKING. INFORMED ON STAR I AM DISCONNECTING BATTERY. ON STAR ADVISOR CALL ON MY CELL PHONE, AND TOLD ME TOW TRUCK WAS COMING. WHILE AWAITING TOW TRUCK SMOKE BECAME MORE INTENSE FROM AIR FILTER. OPENED THE AIR BOX AND FOUND MASS AIR FLOW CENTER BURNING. REMOVED AIR FILTER AND DISCOUNTED DUCT WORK TO PREVENT FIRE FROM SPREADING. VEHICLE WAS TOWED TO LOCAL DEALERSHIP. SERVICE DEPT. WAS CLOSED AND SALESMAN OPEN SHOP TO ALLOW CAR TO BE STORED INSIDE. EXCHANGED PHONE NUMBERS. RECEIVED CALL 4/2/07 AND WAS ADVISED FOREIGN OBJECT (POSSIBLY A CIGARETTE) WAS INGESTED INTO FILTER WHICH CAUSED FIRE. AT THE SUGGESTION OF THE SERVICE MANAGER I CONTACTED MY INSURANCE AGENT SINCE I WAS TOLD THIS WAS NOT A WARRANTY ISSUE. AFTER INSPECTION BY MY INSURANCE CO. WHO CONSULTED WITH A FIRE INVESTIGATION/ADJUSTER, IN HIS EXPERT OPINION, THE FIRE BEGAN AT THE MASS AIR FLOW SENSOR AND WORKED IT'S WAY OUT. THE INVESTIGATOR FEELS IT IS IMPOSSIBLE FOR A CIGARETTE TO BE THROWN FROM A MOVING VEHICLE, REMAIN LIT, AND WORKS IT'S WAY UP A 2.5" OPENING INSIDE A FENDER OF A MOVING CAR. PHOTOS AND DOCUMENTATION ARE AVAILABLE INCIDENT A FULL REPORT FROM THE INSURANCE COMPANY. AFTER NUMEROUS CALLS TO GM, THEY REFUSED TO COVER ANY REPAIRS OR CONSIDER THIS MAY BE A DEFECT IN THEIR PRODUCT. MY INSURANCE COMPANY REFUSED TO REIMBURSE ME AS THEY FEEL THIS WAS A REPAIR INCURRED BY A DEFECT IN THE VEHICLE. *AK
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Complaint 10187276 Documents
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Technical Service Bulletins TSB's List
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: Yes
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2007-03-31
(YYYY-MM-DD)
Date Added To File: 2007-04-08
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2007-04-08
(YYYY-MM-DD)
Date Purchased: 2007-01-10
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Anti-Lock Brakes: No
Cruise Control: Yes
Number Of Cylinders: 6
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: BOTNICK CHEVEROLET
Dealer's Telephone Number:
Dealer's City: BINGHAMTON
Dealer's State: NY
Dealer's Zipcode: 13905
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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