NHTSA ID Number: 10186331
Incident Date: 2007-03-16
Manufacturer's Name: BMW
of North America, LLC
Vehicle/Equipment Make: MINI
Vehicle/Equipment Model: COOPER
Model Year: 2001
9999 If Unknown Or N/A
Vehicle Identification Number: WBAFA53561L
Vehicle Mileage At Failure: 80000
Vehicle Speed: 0
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: BIRMINGHAM, AL
Summary of Complaint
ON MARCH 16TH 2007 I BROUGHT MY VEHICLE TO THE DEALER TO EVALUATE A FAINT CLICKING NOISE THAT I DETERMINED TO BE A CLAMP ON THE FRONT DIFFERENTIAL BOOT HITTING THE SUSPENSION FRAME. THE DEALER STATED THERE WAS NO PROBLEM AND INDICATED IT WAS PROBABLY TIRE NOISE. I PERSISTED THAT THE NOISE WAS NOT NORMAL AND ASKED IF THEY WOULD PUT THE CAR ON THE LIFT SO I COULD SHOW THEM THE PROBLEM. THE LEFT-HAND ENGINE SUPPORT BOLTS HAD APPARENTLY BEEN BACKING OUT CAUSING THE ENGINE TO SHIFT TO THE LEFT. THE THREADS OF THE BOLTS WERE NOT DAMAGED AND THE TECHNICIAN INDICATED THAT THEY MAY NOT HAVE BEEN SUFFICIENTLY TIGHTENED. FURTHER IF I HAD NOT NOTICED THE NOISE AND INSISTED ON EVALUATION THE ONE REMAINING BOLT WOULD LIKELY HAVE BROKEN, AFFECTING THE ABILITY TO DRIVE THE VEHICLE AND RESULTED IN A SERIOUS CRASH. AS OF MARCH 27TH THE DEALERS HAS DETERMINED THAT THEY CAN NOT SIMPLY RE-TIGHTEN THE BOLTS BECAUSE THEY MOST LIKELY UN-THREAD OVER A PERIOD OF YEARS. WITH PROLONGED DRIVING, THESE BOLTS BECAME LOOSE CAUSING DAMAGE TO THE ENGINE AND SUSPENSION. THIS 2001 BMW X5 IS A SPORT UTILITY VEHICLE, AND ALTHOUGH THIS ONE HAS NEVER BEEN OFF ROAD, THIS POWER TRAIN PROBLEM REPRESENTS A SIGNIFICANT SAFETY RELATED DEFECT THAT COULD AFFECT A NUMBER OF VEHICLES IF THE BOLTS SUPPORTING THE ENGINE VIBRATE LOOSE DUE TO IMPROPER TIGHTENING OR TORQUE FORCE. THE DEALER INSISTS THAT THIS IS NOT SAFETY RELATED DEFECT; THEY HAVE NEVER SEEN THE PROBLEM AND HAVE NO EXPLANATION HOW THIS COULD HAVE OCCURRED IN A VEHICLE THAT HAS NEITHER BEEN OFF ROAD NOR INVOLVED IN AN ACCIDENT. HOWEVER A SIMILAR NHTSA CAMPAIGN (NUMBER 03V475000) WAS ISSUED ON NOV 03, 2003 FOR 2004 BMX X5 VEHICLES WITH IMPROPERLY TIGHTENED RIGHT SIDE ENGINE SUPPORT BOLTS AND FRONT DIFFERENTIAL BOLTS. THIS IS THE SAME PROBLEM ON THE LEFT SIDE IN A DIFFERENT MODEL YEAR. IT IS MY BELIEF THAT THE MANUFACTURER NEEDS TO INVESTIGATE AND REMEDY THIS POTENTIAL SAFETY RELATED DEFECT. *JB
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Complaint 10186331 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2007-03-16
(YYYY-MM-DD)
Date Added To File: 2007-03-27
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2007-03-27
(YYYY-MM-DD)
Date Purchased: 2005-08-16
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN:DRIVELINE
Anti-Lock Brakes: No
Cruise Control: Yes
Number Of Cylinders: 6
Drive Train Type: AWD
[AWD, 4WD, FWD, RWD]
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: MAN
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: TOM WILLIAMS
Dealer's Telephone Number:
Dealer's City: IRONDALE
Dealer's State: AL
Dealer's Zipcode: 35210
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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