NHTSA ID Number: 10183106
Incident Date: 2006-12-26
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: HHR
Model Year: 2006
9999 If Unknown Or N/A
Vehicle Identification Number:
Vehicle Mileage At Failure:
Vehicle Speed: 30
Number Of Occurrences: 4
Was Vehicle Towed: No
Consumer Location: WEST WAREHAM, MA
Summary of Complaint
2006 HHR LT. HISTORY OF ABS/BRAKE/FRONT END COMPONENT FAILURES AND ELECTRONIC MALFUNCTIONS SINCE PURCHASE IN WINTER OF 2005. WHEN APPLYING BRAKES STEERING WHEEL SHOOK HARD FROM L TO R AND BRAKES GRABBED/RELEASED. DEALER FOUND ROTORS WARPED AT LESS THAN 10K MILES. WARRANTY REPAIR/RESURFACE. PROBLEMS CONTINUED: ABS ENGAGED ON DRY PAVEMENT UNDER 10 MPH BUT WOULD NOT ENGAGE AT ROAD SPEEDS WITH BRAKES HEAVILY APPLIED. AT SAME TIME, PEDAL WENT TO FLOOR. ASE CERTIFIED GM MECHANICS TOLD ME THIS WAS IMPOSSIBLE - UNTIL SERVICE MANAGER TEST DROVE AND CONCLUDED PEDAL GOES TO FLOOR; CAR IS UNSAFE TO DRIVE. CLAIM OPENED/RESOLVED WITH GM. DEALER FOUND DEFECTIVE WHEEL HUB ASSEMBLY (LEFT) THAT CAUSED ABS FAILURE BELOW 8K MILES. (NO ACCIDENT) NEXT FAILURE OCCURRED IN THE RIGHT WHEEL HUB ASSEMBLY AND AN ACCIDENT RESULTED. GM AND THE DEALER CLAIM NO DEFECT BUT ONLY ERROR CODE IS RIGHT FRONT ABS FAILURE WITH PRIOR 7 PAGES HISTORY OF ABS/BRAKE/ELECTRONIC PROBLEMS (SUBMITTED TO INS COMPANY AND GM AND IN POSSESSION OF THE DEALER). THIS FAILURE RESULTED IN AN ACCIDENT WITH SUBSTANTIAL DAMAGE TO THE WHEELS/RIMS/UNDERCARRIAGE OF THE VEHICLE. GM AND THE DEALER CONCLUDED - WITHOUT BENCH TESTING THE RIGHT WHEEL HUB ASSEMBLY - THAT THERE WAS NO DEFECT; HOWEVER, THE ONLY ERROR CODE RECORDED IS AN ABS FAILURE (CLAIM OPENED WITH GM). GM AND DEALER HAVE CALLED TO SEE HOW THE VEHICLE IS DOING - I DECLINED TO COMMIT SAYING THAT I WOULD BE MAKING A DETERMINATION AS TO THE VEHICLE'S PERFORMANCE SHORTLY. GOOD THING - THE STEERING WHEEL SHAKES FROM LEFT TO RIGHT ON APPLICATION OF THE BRAKES AND THE BRAKES PULSE AS IF THE WHEELS ARE NO LONGER ROUND (GRAB AND RELEASE). THESE ARE THE SAME SYMPTOMS THAT OCCURRED WHEN THE ROTORS WHEN OUT OF SPEC. IT IS MY SUSPICION THAT THE ROTORS HAVE AGAIN GONE OUT OF SPEC AND THAT THE ABS/BRAKING COMPONENT FAILURES ARE CONTINUING WITH THIS VEHICLE. I AM ABOUT TO TAKE THE CAR TO AN INDEPENDENT MECHANIC FOR EVALUATION. *JB
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Complaint 10183106 Documents
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CRASH: Yes
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2006-12-26
(YYYY-MM-DD)
Date Added To File: 2007-02-21
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2007-02-21
(YYYY-MM-DD)
Date Purchased: 2005-11-22
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 4
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: CRANBERRY CHEVROLET (LEFT WHEEL FAILURE)
Dealer's Telephone Number:
Dealer's City: WAREHAM
Dealer's State: MA
Dealer's Zipcode: 02538
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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