NHTSA ID Number: 10176980
Incident Date: 2006-12-22
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: GMC
Vehicle/Equipment Model: YUKON
Model Year: 2004
9999 If Unknown Or N/A
Vehicle Identification Number: 1GKEC13Z24R
Vehicle Mileage At Failure: 60900
Vehicle Speed: 80
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: ARLINGTON, TN
Summary of Complaint
WHILE LEAVING FOR OUR CHRISTMAS TRIP, I NOTICED THAT IT SEEMED THAT TRAFFIC WAS TRAVELING A LOT FASTER THAN USUAL. WHEN I PULLED OFF THE HIGHWAY, MUCH TO MY SURPRISE, MY SPEEDOMETER WAS STUCK AT A MINIMUM SPEED OF 76 MPH!! SINCE THEN, THE SPEEDOMETER CONTINUES TO GET STUCK AT VARIOUS SPEEDS AND I HAVE NO IDEA HOW FAST OR SLOW I AM GOING AT ANY GIVEN TIME. THIS IS VERY DANGEROUS!! MY GMC YUKON IS ONLY 3 YEARS OLD AND HAS 61000 MILES ON IT. I CONTACTED THE DEALER AND WAS TOLD THAT IT WOULD COST ANYWHERE FROM $600-800 EST TO FIX THE PROBLEM PLUS RENTAL CAR FOR THE DAYS THAT THE WHOLE DASH OF MY CAR WAS SENT OUT TO BE RECONDITIONED. THE SERVICE TECH MENTIONED THAT THIS WAS A COMMON PROBLEM AND SOMETIMES IT TOOK MORE TO RECTIFY THE SITUATION. HE ALSO MENTIONED THAT OTHER INSTRUMENTS COULD BE FAILING ON THE DASH. THIS IS A VERY SERIOUS AND DANGEROUS REPAIR PROBLEM AND SHOULD BE REPAIRED AT NO COST TO THE CONSUMER. I HAVE FOUND HUNDREDS OF POSTS ON THE INTERNET ON THE ISSUE AND NO OWNERSHIP OF THE PROBLEM BY GM. SOMETHING NEEDS TO BE DONE!! I DRIVE CHILDREN IN THIS VEHICLE EVERYDAY AND THEIR SAFETY SHOULD NOT BE COMPROMISED IN THIS MANNER. FOR THE AMOUNT OF MONEY I SPENT ON THIS VEHICLE AND THE SHORT LENGTH OF TIME THAT I HAVE HAD IT, THERE SHOULD NOT BE SUCH A SERIOUS ISSUE. SOMETHING NEEDS TO BE DONE IMMEDIATELY!! *JB
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Complaint 10176980 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2006-12-22
(YYYY-MM-DD)
Date Added To File: 2006-12-26
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2006-12-26
(YYYY-MM-DD)
Date Purchased: 2004-04-19
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: RWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: SUNRISE GMC
Dealer's Telephone Number:
Dealer's City: BARTLETT
Dealer's State: TN
Dealer's Zipcode: 38113
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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