NHTSA ID Number: 10175622
Incident Date: 2006-11-19
Manufacturer's Name: Honda
(American Honda Motor Co.)
Vehicle/Equipment Make: ACURA
Vehicle/Equipment Model: TL
Model Year: 2003
9999 If Unknown Or N/A
Vehicle Identification Number: 19UUA56923A
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: BALDWIN PARK, CA
Summary of Complaint
IMMEDIATELY FOLLOWING THE PURCHASE OF MY NEW ACURA 3.2 TL TYPE-S I BEGAN EXPERIENCING UNUSUAL JERKING AND SHIFTING WHILE OPERATING MY VEHICLE. I HAVE TAKEN MY VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS TO BE SERVICED FOR THIS AS WELL AS DUE TO THE CHECK ENGINE LIGHT BEING ON. INITIALLY THEY STATED THEY COULD NOT DUPLICATE MY COMPLAINT IN COMPARISON TO OTHER SIMILAR VEHICLES. I HAVE ALREADY HAD THE OIL JET KIT INSTALLED, AND HAVE ALSO HAD THE TRANSMISSION REPLACED ONCE. AS I AM FILING THIS COMPLAINT MY VEHICLE IS CURRENTLY AT THE DEALER AWAITING ITS THIRD TRANSMISSION. I HAVE PURCHASED THREE CARS MANUFACTURED BY THE HONDA MOTOR COMPANY AND AM APPALLED AT THE CONTINUOUS PROBLEMS, INCONVENIENCE AND SAFETY ISSUES PERTAINING TO MY ACURA TL. IN ADDITION TO THE TRANSMISSION PROBLEMS WE HAVE EXPERIENCED WE HAVE HAD PROBLEMS WITH OUR RADIO CODE AFTER SERVICING THE TRANSMISSION AND THE DEALER WANTED TO CHARGE US $140 TO ENTER THE CODE OR RESET IT. ALSO OUR ON STAR REMOTE DIAGNOSTICS APPEAR NOT TO BE WORKING; ON STAR IS CLAIMING WE DON'T HAVE THEM WHEN WE HAVE UTILIZED THIS SERVICE BEFORE. THE SERVICE ATTENDANT AND TECHNICIAN I SPOKE WITH AT THE DEALER CLAIMS THEY AREN'T AWARE OF ANY REMOTE DIAGNOSTICS BEING POSSIBLE, DESPITE THE FACT I HAVE USED THIS FEATURE BEFORE TO DETECT TROUBLE. BEING ABLE TO USE THIS FEATURE WOULD BE GREAT CONSIDERING ALL THE PROBLEMS I HAVE EXPERIENCED. I WAS DRIVING HOME FROM VACATION THE CAR BEGAN TO JERK AND IT APPEARED TO BE SHIFTING AND SLOWING WHILE WE WERE ON THE INTERSTATE FWY. I WAS FEARFUL THAT THE TRANSMISSION WOULD GO OUT AND THAT I WOULD HAVE AN ACCIDENT, SO I PROCEEDED TO PULL OVER AND WAITED FOR ASSISTANCE TO GET MY FAMILY HOME SAFE. MY CAR HAS NOW BEEN IN THE SHOP FOR OVER TWO WEEKS. YESTERDAY I WAS TOLD THAT DUE TO A SPILLED DRINK IN MY CAR THAT THEY NEED $914 DOLLARS TO REPAIR A FAULTY CIRCUIT BOARD AND REPLACE THE CENTER COUNCIL WITH THE EXCEPTION OF THE SHIFT KNOB BEFORE THEY CAN GET AUTHORIZATION FOR A THIRD TRANSMISSION. *NM
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Complaint 10175622 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2006-11-19
(YYYY-MM-DD)
Date Added To File: 2006-12-08
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2006-12-08
(YYYY-MM-DD)
Date Purchased: 2002-06-14
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN:AUTOMATIC TRANSMISSION
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: THOMAS ACURA DEALER
Dealer's Telephone Number:
Dealer's City: WEST COVINA
Dealer's State: CA
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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