NHTSA ID Number: 10173076
Incident Date: 2006-10-31
Manufacturer's Name: Toyota
Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: CAMRY
Model Year: 2007
9999 If Unknown Or N/A
Vehicle Identification Number: JTDBR32E770
Vehicle Mileage At Failure: 9
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: CHAMBERSBURG, PA
Summary of Complaint
I PURCHASED MY 07 COROLLA LE ON 9/19/07 FROM A DEALER IN PA. AFTER I DROVE THE CAR THE NEXT DAY A WAS FEELING CAR SICK, ESPECIALLY WHEN MAKING TURNS. IT SEEMED THAT THINGS WERE MOVING IN MY PERIPHERAL VISION. ON FURTHER INSPECTION THERE ARE MAJOR RIPPLES IN THE WINDSHIELD; I JUST SO HAPPENED TO GET A ROCK CHIP ON FRIDAY THE 13TH AND DEALER SUGGESTED I GET IT REPAIRED. I ASK THE DEALER ABOUT THE RIPPLES THEY SEEMED DUMB FOUNDED AND DIDN'T SEEM TO KNOW WHAT I WAS TALKING ABOUT. SO I TOOK THERE ADVISE AND TOOK MY VEHICLE TO THEIR RECOMMENDED FACILITY. I THEN ASKED THAT TECH. AND HIS SUPERVISOR THE SAME QUESTION AND THEY BOTH SAID THERE WAS A MAJOR DEFECT IN THE WINDSHIELD AND TO HAVE IT REPLACED ASAP. I JUST LEFT THE DEALER TO HAVE THEM INSPECT THE BACK WINDOW SEALS AND TO HAVE THEM REPLACED AND AN OIL CHANGE WHEN 5 MINUTES LATER I RETURNED WITH THE VERDICT FROM THE GLASS PLACE. THEY INSPECTED THE WINDSHIELD AND DECIDE TO REPLACE IT. I GOT THE NEW ONE AND THIS ONE ALSO HAS A SLIGHT RIPPLE NOT AS BAD AS THE FIRST BUT STILL THERE AND NOTICEABLE TO ME AND THE SERVICE MANAGER AND ASSISTANT MANAGER. THEY WENT AND LOOKED AT THE OTHERS ON THE LOT AND STATED THAT THEY ARE ALL LIKE THAT. I DIDN'T CARE THEY WERE ALL DEFECTIVE I WANTED MINE REPAIRED CORRECTLY AND WAS TOLD THAT IT WAS UP TO TOYOTA TO DECIDE THE RESULT. UPON FILING A COMPLAINT TO TOYOTA EXPERIENCE CENTER THEY INFORMED ME THAT IT WILL NOT BE REPLACED AGAIN THERE IS NOTHING WRONG WITH IT THAT ALL THE VEHICLES ON THE LOT ARE THE SAME WAY. I STATED THAT I CAN'T HELP THAT ALL YOUR WINDSHIELDS ON THE LOT ARE DEFECTIVE SHE KEPT STATING THAT IT WASN'T A DEFECT. I TOLD HER IF THEY DIDN'T THINK IT WAS DEFECTIVE THEY WOULDN'T HAVE REPLACED IT THE FIRST TIME. I FOUND SOME OTHER VEHICLE OWNERS OF TOYOTA VEHICLES LEXUS, MY COROLLA TACOMA AND SEDONA AND A FEW OTHER PEOPLE I HAVE SPOKEN TO ALSO WITH THE SAME PROBLEM. TOYOTA CONTINUES TO GIVE YOU DEFECTIVE WINDSHIELDS WITH RIPPLES AND TELL YOU THERE IS NOTHING WRONG WITH IT. *NM
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Complaint 10173076 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2006-10-31
(YYYY-MM-DD)
Date Added To File: 2006-11-09
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2006-11-09
(YYYY-MM-DD)
Date Purchased: 2006-09-19
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: VISIBILITY:WINDSHIELD
Anti-Lock Brakes: No
Cruise Control: Yes
Number Of Cylinders: 4
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: MAN
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: FITZGERALLD AUTO MALL
Dealer's Telephone Number:
Dealer's City: CHAMBERSBURG
Dealer's State: PA
Dealer's Zipcode: 17201
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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