NHTSA ID Number: 10172560
Incident Date: 2006-10-07
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: CROWN VICTORIA
Model Year: 1992
9999 If Unknown Or N/A
Vehicle Identification Number: 2FACP75W7NX
Vehicle Mileage At Failure: 125000
Vehicle Speed: 0
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: RANCHO CUCAMONGA, CA
Summary of Complaint
I PARKED MY 1992 FORD CROWN VICTORIA ON THE STREET WHILE I WAS AT MY HOME FOR 45 MINUTES. I DECIDED TO LEAVE TO GO SOMEWHERE ELSE. WHEN I GOT TO MY CAR, I SMELLED BURNING AND SAW WISPS OF SMOKE COMING FROM UNDERNEATH MY ENGINE AREA. I QUICKLY OPENED MY DRIVER'S SIDE DOOR AND SMELLED SMOKE AND POPPED THE HOOD. INSIDE, THERE WAS A SMALL FIRE (GRAPEFRUIT SIZE) IN FRONT OF THE STEERING COLUMN. I RAN INTO THE HOUSE AND GOT SOME WATER AND DOUSED THE FLAMES. I WAS VERY LUCKY, BECAUSE I SEEM TO HAVE CAUGHT THE FIRE WITHIN A FEW MINUTES OF WHEN IT STARTED. I TOOK THE CAR INTO MY LOCAL FORD DEALERSHIP, AND THE PROBLEM WAS THE CRUISE CONTROL DEACTIVATION SWITCH. THEY REPLACED THE CRUISE CONTROL SWITCH AND A WIRING HARNESS THAT HAD BURNED (AT MY EXPENSE). THEY INFORMED ME THAT THE PROBLEM WAS FIXED. I CALLED FORD TO DISCUSS THIS ISSUE, AND THEY INFORMED ME THAT MY CAR WAS UNDER RECALL BACK IN 1999, AND THE PROBLEM WAS FIXED ON 7/7/1999 WHEN MY DAD OWNED THE CAR. THIS WAS ACTUALLY EVEN MORE CONCERNING TO ME, BECAUSE THE REPLACEMENT SWITCH, WHICH SUPPOSEDLY FIXED THE ORIGINAL SPONTANEOUS COMBUSTION PROBLEM, SEEMS TO BE DEFECTIVE AS WELL!! SO MY CAR IS NOW ON ITS SECOND "FIXED" CRUISE CONTROL SWITCH. I AM ALSO CONCERNED FROM MY DISCUSSION WITH THE NHTSA REPRESENTATIVE. HE SAID THAT NO RECALLS CAN BE ISSUED FOR VEHICLES THAT ARE OVER 10 YEARS OLD. HE THEN TOLD ME THAT MY COMPLAINT WOULD NOT DO ANYTHING SINCE MY CAR WAS OVER 10 YEARS OLD. I DON'T EXPECT TO BE REIMBURSED FROM MY EXPERIENCE WITH THE FIRE, HOWEVER, THIS IS DISTURBING TO ME KNOWING THAT MY COMPLAINT COULD BE DISMISSED OUT OF HAND. I WANT TO MAKE SURE THAT OTHERS DON'T HAVE THIS SAME PROBLEM. ESPECIALLY WHEN DEALING WITH A CAR SETTING ITSELF ON FIRE WHEN IT IS NOT RUNNING. THIS COMPLAINT SHOULD BE THOROUGHLY EVALUATED BEFORE DISMISSING IT. IF THE CAR HAD BEEN PARKED IN MY GARAGE WHILE I SLEPT, IT COULD HAVE EASILY BURNED DOWN THE HOUSE, OR KILLED SOMEONE. *NM
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Complaint 10172560 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: Yes
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2006-10-07
(YYYY-MM-DD)
Date Added To File: 2006-11-03
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2006-11-03
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: VEHICLE SPEED CONTROL:CRUISE CONTROL
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 8
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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