NHTSA ID Number: 10171781
Incident Date: 2006-07-12
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: BUICK
Vehicle/Equipment Model: CENTURY
Model Year: 1998
9999 If Unknown Or N/A
Vehicle Identification Number: 2G4WS52M0W1
Vehicle Mileage At Failure: 32000
Vehicle Speed:
Number Of Occurrences: 5
Was Vehicle Towed: No
Consumer Location: LYLES, TN
Summary of Complaint
OVERHEATING ENGINE & TICKING SOUND. TOOK TO DEALER TWICE BEFORE THE WARRANTY EXPIRED. ALWAYS A LITTLE BIT OF REPAIR. AFTER WARRANTY EXPIRED SAME PROBLEM BUT THEN NEEDED OVER 600.00 IN REPAIRS. LATER SAME PROBLEM 300.00 IN REPAIRS. ALWAYS THERMOSTAT OR WATER PUMP. THE TEMP GAUGE GOES UP AND LOW COOLANT LIGHT CAME ON, SAME AS BEFORE, A MECHANIC WAS AT THE CAFE I WORK AT & LOOKED AT THE CAR. HE STATED THAT THERE WAS OIL IN THE RADIATOR & THAT HE HAD SEEN THIS PROBLEM FROM THESE GM PRODUCTS MANY MANY TIMES AND THAT I WOULD HAVE TO HAVE A NEW ENGINE. ADDED COOLANT & IT LASTED A LITTLE WHILE. TOOK TO ANOTHER MECHANIC FOR SECOND OPINION & WAS TOLD THE SAME. THE TEMP LIGHT DOES NOT COME ON BUT THE LOW COOLANT LIGHT COMES ON. THE TICKING GOT LOUDER AND TOOK TO DEALER FOR THEIR OPINION, ASK THEM TO CHECK THE COOLANT TO SEE IF OIL WAS IN IT. WAS TOLD THAT THE NOISE WAS FROM A STUCK LIFTER & THEY PUT IN A HEAVIER WEIGHT OIL & ADDITIVE TO OIL CHANGE & THAT THE FLUIDS LOOKED GOOD. 2 WEEKS LATER LET 4TH MECHANIC LOOK, HE PUT IS FINGER IN RADIATOR & SHOWED ME THE GUNK, SAID I HAVE A BLOWN HEAD GASKET & MORE. HE HAS SEEN HUNDREDS OF THE SAME PROBLEM. TOLD THAT GM SHOULD BE HELD ACCOUNTABLE, THAT THEY KNOW THEIR IS A PROBLEM AND DO NOTHING ABOUT IT AND TRY TO COVER IT UP. GM SHOULD HAVE DONE A RECALL ON THE PROBLEM. I HAVE FOUND HUNDREDS OF COMPLAINTS ONLINE IN THE PAST WEEKS. I DON'T WANT MONEY OR NEW CAR I JUST WANT MINE FIXED BY THE COMPANY RESPONSIBLE. THE DEALER HAS LIED TO ME ABOUT THIS & I AM VERY UPSET, THIS IS WHY MY SON AND I ARE FREEZING TO DEATH IN THE CAR, THE GUNK HAS GUNKED UP EVERYTHING IT HAS COME IN CONTACT WITH, INCLUDING THE HEATING CORE. ACCORDING TO ONE COMPLAINT A VERY GOOD MECHANIC HAS DECIDED THAT THEIR ARE TWO PROBLEMS ONE AFFECTING THE OTHER. A COOLING SYSTEM GROUNDING PROBLEM, ELECTROLYSIS RESULTING IN CORROSION & DISINTEGRATION OF PARTS AND GASKETS & THEN DEXCOOL WHICH IS UNSTABLE IN AN ELECTRICALLY CHARGED ENVIRONMENT & TURNS IT IN TO GOOP. *NM
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Complaint 10171781 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2006-07-12
(YYYY-MM-DD)
Date Added To File: 2006-10-25
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2006-10-25
(YYYY-MM-DD)
Date Purchased: 1998-09-22
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE AND ENGINE COOLING:COOLING SYSTEM
Anti-Lock Brakes: Yes
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: FAULKNER PONTIAC
Dealer's Telephone Number:
Dealer's City: DICKSON
Dealer's State: TN
Dealer's Zipcode: 37055
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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