NHTSA ID Number: 10167121
Incident Date: 2006-08-15
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: PONTIAC
Vehicle/Equipment Model: GRAND AM
Model Year: 1997
9999 If Unknown Or N/A
Vehicle Identification Number: 1G2NE52T6VC
Vehicle Mileage At Failure: 170498
Vehicle Speed: 0
Number Of Occurrences: 6
Was Vehicle Towed: No
Consumer Location: EL DORADO, AR
Summary of Complaint
TOOK VEHICLE TO MURPHY MOTORS, DEALERSHIP HERE IN MY HOME TOWN. TOOK TO THEM DUE TO FACT MY HEAT GAUGE KEPT RISING AND I DIDN'T WANT TO RUN CAR HOT ;WENT TO FIND OUT WHAT WAS WRONG. TECHNICIAN STATED THAT HE PUT THE CAR ON THE CODE MACHINE AND RAN IT. SAID CODE POPPED UP TRANSMISSION. I DIDN'T TAKE CAR IN FOR TRANSMISSION. THEY REFUSED TO FIX OVERHEAT PROBLEM. SAID WOULD HAVE TO PAY $2,500.00 TO REPLACE TRANSMISSION. PICKED UP CAR TOOK TO CLIFFORD VINE GARAGE. HE LOOKED AT CAR AND IMMEDIATELY TOLD ME THE RADIATOR WAS POURING WATER OUT OF IT. HE REPLACED RADIATOR AND COOLING FAN. HE PUT CAR ON CODE MACHINE AFTER REPAIRING THOSE TWO ITEMS AND DID NOT SEE A CODE FOR TRANSMISSION. AFTER THAT ALTERNATOR WENT OUT, AND TWO DAYS LATER, MY COMPUTER AND FUEL INJECTORS WENT OUT. MURPHY MOTORS RAN CAR CHECKING TRANSMISSION NO TELLING HOW LONG AND PROBABLY RAN WITHOUT WATER SINCE RADIATOR WAS POURING IT OUT. THEY DIDN'T MENTION PROBLEM WITH RADIATOR AT ALL, JUST TRANSMISSION CODES. I FEEL THEY DAMAGED CAR WHILE RUNNING IT IN THEIR SHOP LOOKING FOR MORE MONEY TO GET OFF ME, LIKE $2,500.00 FOR A TRANSMISSION THAT HAS NOTHING WRONG WITH IT. THIS CAR WAS A LEMON FROM THE FIRST DAY I GOT IT. I'VE HAD COIL HOUSING REPLACED NUMEROUS TIMES BY MURPHY MOTORS AND BY JOHN HAYS PONTIAC-HOPE AR 71801 WHEN I BROKE DOWN. CAR HAS BEEN TOWED IN MORE TIMES FOR COIL HOUSING. GM NEEDS THIS CAR DROVE RIGHT UP THEIR BACKSIDE FOR THE PROBLEMS IT HAS CAUSED AND CONTINUES TO CAUSE ME. I CURRENTLY HAVE A $750.00 OUTSTANDING SHOP BILL TO CLIFFORD VINES GARAGE IN EL DORADO, AR 71730 FOR THE LAST 3 TIMES IT WAS TOWED TO HIS SHOP FOR THE RADIATOR, COOLING FAN, ALTERNATOR, FUEL INJECTORS, AND COMPUTER. I'LL NEVER BUY ANOTHER PONTIAC AGAIN, THAT'S FOR SURE. *NM
Complaint 10167121 Documents
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- Restores fuel economy
- Stabilizes ethanol
- Maximizes horsepower
- Improves responsiveness
- For use in both gasoline and diesel engines
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2006-08-15
(YYYY-MM-DD)
Date Added To File: 2006-08-31
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2006-08-31
(YYYY-MM-DD)
Date Purchased: 1997-05-26
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 4
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: MURPHY MOTOR COMPANY
Dealer's Telephone Number:
Dealer's City: EL DORADO
Dealer's State: AR
Dealer's Zipcode: 71730
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING
Incident State Code:
Vehicle Operator's Name:
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