NHTSA ID Number: 10165646

Incident Date: 2006-08-03

Manufacturer's Name: Mitsubishi Motors North America, Inc.

Vehicle/Equipment Make: MITSUBISHI

Vehicle/Equipment Model: DIAMANTE

Model Year: 2003
9999 If Unknown Or N/A

Vehicle Identification Number: 6MMAP67P63T

Vehicle Mileage At Failure: 61145

Vehicle Speed: 0

Number Of Occurrences: 1

Was Vehicle Towed: No

Consumer Location: PORT TOWNSEND, WA

Summary of Complaint

MAKE : MITSUBISHI MODEL : DIAMANTE LS YEAR: 2003 JUST PURCHASED CAR FROM DEALER STATING CAR IN EXCELLENT MECHANICAL CONDITION. UPON DELIVERY OF CAR FROM TRANSPORTER, GOT IN THE CAR KNEW IMMEDIATELY THERE WAS FILM ON WINDOW AND COULD SMELL COOLANT IN THE AIR. TURNED CAR ON, STRONG SMELL OF COOLANT COMING THROUGH VENTS WITH COOLANT LEAKING ONTO PASSENGER FLOOR. TEXAS AUTO GROUP, THE SELLER, REFUSED TO ACCEPT RESPONSIBILITY DESPITE REPRESENTING CAR IN EXCELLENT MECHANICAL CONDITION. TOOK TO A MITSUBISHI REPAIR SERVICE AND HAD TO HAVE HEATER CORE REPLACED AT A COST OF $1167.92. THIS REPAIR SERVICE 40 MILES AWAY AND IT TOOK 7 DAYS TO COMPLETE. HAD TO HAVE CARPET AND CAR DETAILED TO GET RID OF COOLANT SMELL. RESEARCHED ON INTERNET AND FOUND OUT THIS IS A PROBLEM THAT HAS BEEN GOING ON SINCE 1998 WITH THESE HEATER CORES WITH MITSUBISHI VERY MUCH AWARE OF IT, AND OBVIOUSLY NOTHING HAS BEEN DONE TO CHANGE THIS PROBLEM. THIS CAR ONLY HAS 61145 MILES ON IT AND THERE IS NO EXCUSE FOR THIS IRRESPONSIBILITY OR COSTS TO THE CONSUMERS OF THESE CARS,INCLUDING PROPERTY DAMAGE AS WELL AS HEALTH RISKS TO THE CONSUMERS AS COOLANT IS TOXIC TO BREATH. MITSUBISHI SHOULD BE FORCED TO DO A RECALL AND REIMBURSE THEIR CUSTOMERS AS THEY HAVE KNOW OF THIS PROBLEM AND HAVE DONE NOTHING ABOUT IT. UPON RESEARCHING MORE, HAVE FOUND THAT SOME FOLKS HAVE HAD TO HAVE IT REPAIRED MORE THAN ONCE. THERE IS NOW STARTING TO SHOW COMPLAINTS OF THE 2003 MODELS. VERY UNHAPPY CONSUMER AND FEEL TAKEN ADVANTAGE OF AND HAVE NOW PAID MORE FOR THIS CAR THEN IT IS WORTH. HOPE THIS WILL HELP ANOTHER UNSUSPECTING CUSTOMER OF THE MITSUBISHI DIAMANTES. *NM

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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH

FIRE: No
WAS VEHICLE INVOLVED IN A FIRE

INJURIES: 0
NUMBER OF PERSONS INJURED

DEATHS: 0
NUMBER OF FATALITIES

Was Medical Attention Required: No

Was Incident Reported To Police: No

Date Of Incident: 2006-08-03
(YYYY-MM-DD)

Date Added To File: 2006-08-16
(YYYY-MM-DD)

Date Complaint Received By NHTSA: 2006-08-16
(YYYY-MM-DD)

Date Purchased: 2006-07-10
(YYYY-MM-DD)

Was Original Owner: No

Product Type: Vehicle

V = Vehicle
T = Tires
E = Equipment
C = Child Restraint

Specific Component's Description: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

Anti-Lock Brakes: Yes

Cruise Control: Yes

Number Of Cylinders: 6

Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]

Fuel System: Fuel Injection

FI = Fuel Injection
TB = Turbo

Fuel Type: Gas

BF = BiFuel
CN = CNG/LPG
DS = Diesel
GS = Gas
HR = Hybrid Electric

Vehicle Transmission Type [Auto, Man]: AUTO

(DOT) Department Of Transportation Tire Identifier:

Tire Size:

Location Of Tire:

FSW = Driver Side Front
DSR = Driver Side Rear
FTR = Passenger Side Front
PSR = Passenger Side Rear
SPR = Spare

Type Of Tire Failure:

BST = Blister
BLW = Blowout
TTL = Crack
OFR = Out Of Round
TSW = Puncture
TTR = Road Hazard
TSP = Tread Separation

Was Defective Tire Repaired:

Was Part Original Equipment:

Date Of Manufacture:
(YYYYMMDD)

Type Of Child Seat:

B = Booster
C = Convertible
I = Infant
IN = Integrated
TD = Toddler

Installation System:

A = Vehicle Safety Belt
B = Latch System

Dealer's Name: COURTESY FORD MITSUBISHI

Dealer's Telephone Number:

Dealer's City: POULSBO

Dealer's State: WA

Dealer's Zipcode: 98370

SOURCE OF COMPLAINT CODE:

CAG = Consumer Action Group
CON = Forwarded From A Congressional Office
DP = Defect Petition,result Of A Defect Petition
EVOQ = Hotline VOQ
EWR = EARLY WARNING REPORTING
INS = Insurance Company
IVOQ = NHTSA Web Site
LETR = Consumer Letter
MAVQ = NHTSA Mobile APP
MIVQ = NHTSA Mobile APP
MVOQ = Optical Marked VOQ
RC = Recall Complaint, Result Of A Recall Investigation
RP = Recall Petition, Result Of A Recall Petition
SVOQ = Portable Safety Complaint Form (PDF)
VOQ = NHTSA Vehicle Owners Questionnaire

Incident State Code:

Vehicle Operator's Name: