NHTSA ID Number: 10164011
Incident Date: 2006-07-26
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: LAREDO
Model Year: 1999
9999 If Unknown Or N/A
Vehicle Identification Number: 1J4GW58S2XC
Vehicle Mileage At Failure: 47000
Vehicle Speed: 40
Number Of Occurrences: 6
Was Vehicle Towed: No
Consumer Location: LAWRENCE, KS
Summary of Complaint
I OWN A '99 JEEP GRAND CHEROKEE LAREDO AND I PURCHASED THIS VEHICLE FROM OVERLAND PARK JEEP IN OVERLAND PARK JEEP IN 2002. OVER THE 3-4 YEAR PERIOD OF TIME THAT I OWNED THIS CAR, I HAD TO GET THE BRAKES SERVICED FOR ABOUT 5 TIMES FOR THE EXACT SAME PROBLEM. I TOOK MY CAR TO A JEEP CERTIFIED DEALER JIM&CLARK MOTORS. EVERY TIME I TOOK MY CAR THERE TO GET THE BRAKES SERVICED, I HAD TO PAY A SIGNIFICANT AMOUNT OF MONEY BUT THE PROBLEM WAS ONLY TEMPORARILY SOLVED. THE PROBLEM WAS THAT THE STEERING WHEEL WOULD VIBRATE EVERY TIME I USE MY BRAKES. ESPECIALLY ON THE HIGHWAY THE VIBRATION BECOMES APPARENT EVEN TO THE PASSENGERS. ALMOST EVERY TIME ONLY 6 MONTHS AFTER I WOULD START TO FEEL A PULSATION ON THE STEERING WHEEL. I HAVE ADDRESSED THE ISSUE TO JIM CLARK SERVICE. THEY DID NOT SEEM TO CARE AND INSTEAD PERFORMED THE SAME SERVICE EVEN THE LAST TIME I TOOK MY CAR THERE. THE MAIN REASON WHY I TOOK MY CAR THERE WAS THAT, IT IS A JEEP AND WHERE ELSE CAN TAKE GOOD CARE OF A JEEP BETTER THAN A JEEP CERTIFIED SHOP. THE VIBRATION ON THE STEERING WHEEL TURNS INTO A SAFETY ISSUE EVERY TIME. THE PULSATION/VIBRATION BECOMES VERY STRONG AND AS I AM DRIVING, ESPECIALLY ON THE HIGHWAY, I HESITATE TO USE MY BRAKES AND CHOOSE NOT TO USE THEM UNLESS I REALLY HAVE TO. I LOOK FOR OTHER WAYS TO SLOW DOWN MY CAR BEFORE I USE MY BRAKES. I DO THINGS SUCH AS USING THE OVERDRIVE ON/OFF BUTTON. IT IS ALSO VERY LIKELY THAT THE PULSATION I FEEL ON MY STEERING WHEEL TRANSFERS TO THE WHEELS, BASICALLY DUE TO THE FACT THAT THE SOURCE OF THE VIBRATION IS THE BRAKE SYSTEM (FRONT). THIS MAY RESULT IN EVEN A MORE SERIOUS SAFETY ISSUE. THIS IS MY ONLY CAR, AND I HAVE TO DRIVE IT ALTHOUGH IT IS NOT IN ITS BEST CONDITION. THANK YOU VERY MUCH FOR YOUR TIME IN ADVANCE, JIM&CLARK MOTORS 2121 W 29TH TERRACE LAWRENCE, KS, 66047 SERVICE : (785) 843-3055 OVERLAND PARK JEEP 8775 METCALF AVENUE OVERLAND PARK, KS, 66212 SERVICE : (913) 381-8100. *NM
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Complaint 10164011 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2006-07-26
(YYYY-MM-DD)
Date Added To File: 2006-07-31
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2006-07-31
(YYYY-MM-DD)
Date Purchased: 2002-06-02
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 6
Drive Train Type: 4WD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: JIM CLARK MOTORS
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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