NHTSA ID Number: 10161521
Incident Date: 2006-07-02
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: GMC
Vehicle/Equipment Model: YUKON
Model Year: 2000
9999 If Unknown Or N/A
Vehicle Identification Number: 1GKEK13T6YJ
Vehicle Mileage At Failure: 69800
Vehicle Speed: 5
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: PORTLAND, OR
Summary of Complaint
I HAVE A 2000 GMC YUKON (NON-XL). I WAS TURNING AROUND IN A PARKING LOT AND HEARD A CRUNCH IN THE FRONT ENGINE COMPARTMENT OF THE VEHICLE. WHEN I WENT TO STRAIGHTEN OUT AND CONTINUED ONTO THE STREET, THE POWER STEERING WAS GONE. I HAD TO STRONG ARM IT HOME. I DID SOME RESEARCH ON RECALLS AND FOUND THAT THE 2000 GMC YUKON XL HAD IN FACT BEEN RECALLED FOR THE EXACT SYMPTOMS THAT MY VEHICLE HAD (NON XL). I CALLED GMC THE NEXT DAY AND EXPLAINED THE SITUATION. I ASKED THEM IF THE SAME RECALLED POWER STEERING PARTS ARE USED FOR THE STANDARD AND THE XL YUKON. THE GMC REPRESENTATIVE WOULD NOT SAY YES OR NO, JUST NOT NECESSARILY IS ALL HE WOULD SAY. I TOLD THEM REGARDLESS THAT THEY SHOULD DO A RECALL ON THE STANDARD YUKON DUE TO THE FACT THAT OURS DID THE SAME EXACT THING AS THE YUKON XL HAS BEEN RECALLED FOR AND THAT THIS WAS A LIFE OR DEATH TYPE FAILURE IN THE RIGHT CIRCUMSTANCES (IE; DRIVING ON THE ROAD WHEN THE FAILURE OCCURRED). GMC REQUESTED THAT I TAKE MY YUKON TO THE DEALER AND FIND OUT EXACTLY WHAT HAD BROKE. I DROVE IT TO THE DEALER THE NEXT DAY (MORE SORE ARMS) AND LEFT IT FOR THEM TO DETERMINE THE DAMAGE THAT HAD BEEN DONE. THE DEALER GOT BACK TO ME AND TOLD ME THAT THE POWER STEERING PUMP, SHAFT, ACTUATOR, AS WELL AS THE MOUNTING BRACKET HAD FAILED. THE DEALER HAD TALKED TO THE LOCAL GMC REPRESENTATIVE AND THEY DECIDED THAT THEY WOULD HELP WITH THE COST OF THE REPAIR. THEY HOWEVER TOLD US THAT THEY WERE NOT BUYING THE PART OR THE LABOR BUT THEY WOULD OFFER $200 TOWARD THE COST OF THE REPAIR AND WE WOULD HAVE TO COME UP WITH THE BALANCE $350 FOR A TOTAL OF $550 TO REPAIR. I AM ALSO CURIOUS IF GMC WILL BE REPLACING MY BROKEN PARTS WITH THE EXACT SAME PARTS THAT ARE DESTINED TO BREAK AGAIN IN THE FUTURE. I WOULD EXPECT UPGRADED PARTS, BUT MAYBE THEY JUST WANT OUR BUSINESS AGAIN A YEAR OR TWO WHEN IT BREAKS AGAIN, THAT IS, IF WE LIVE THROUGH IT NEXT TIME. *JB
Check if your GMC has a Recall
Complaint 10161521 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2006-07-02
(YYYY-MM-DD)
Date Added To File: 2006-07-05
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2006-07-05
(YYYY-MM-DD)
Date Purchased: 2005-11-12
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STEERING:HYDRAULIC POWER ASSIST:PUMP
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 8
Drive Train Type: 4WD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: AUTO TOWN PONTIAC GMC INCORPORATED
Dealer's Telephone Number:
Dealer's City: MILWAUKIE
Dealer's State: OR
Dealer's Zipcode: 97267
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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