NHTSA ID Number: 10158763
Incident Date: 2006-04-01
Manufacturer's Name: Nissan
North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: QUEST
Model Year: 2006
9999 If Unknown Or N/A
Vehicle Identification Number: 5N1BV28U66N
Vehicle Mileage At Failure: 300
Vehicle Speed: 0
Number Of Occurrences: 3
Was Vehicle Towed: No
Consumer Location: MESQUITE, TX
Summary of Complaint
THE SRS AIRBAG WARNING LIGHT WAS FLASHING WHEN I PURCHASED MY 2006 NISSAN QUEST SPECIAL EDITION (APRIL 1, 2006), THE DEALER NEVER INDICATED THAT IT WAS A PROBLEM AT THE TIME OF SALE. WHEN I READ THE MANUAL AT HOME, IT INDICATED THAT A FLASHING SRS AIRBAG WARNING LIGHT IS A PROBLEM AND THAT THE VEHICLE SHOULD BE SERVICED BY A DEALER TO AVOID SERIOUS INJURY. I HAVE BROUGHT IT TO THE DEALER (NORTH TEXAS NISSAN) FOR REPAIRS TWICE AND ONCE FOR DIAGNOSTICS (BANKSTON NISSAN OF DALLAS) BUT THE PROBLEM STILL PERSIST. I HAVE CALLED NISSAN NORTH AMERICA NUMEROUS TIMES REQUESTING THEM TO SEND A SPECIALIST BUT NEVER RECEIVED A CALL BACK WHICH I WAS TOLD WOULD BE WITHIN 24 HOURS OF MY CALLS. AFTER SENDING A LETTER TO NISSAN NORTH AMERICA REQUESTING THEM TO RE-PURCHASE THE VEHICLE PURSUANT TO TEXAS LEMON LAWS WHICH THEY RECEIVED ON MAY 12, 2006, I RECEIVED A WRITTEN REPLY THAT STATED THAT THEY ARE NOT IN A POSITION TO RE-PURCHASE MY VEHICLE AND TO CALL THEM TO SCHEDULE A TIME WHERE A SPECIALIST MAY INSPECT THE VEHICLE. I CALLED THEM AND THEY HAVE SCHEDULED AN APPOINTMENT FOR A SPECIALIST TO INSPECT THE VEHICLE ON JUNE 21, 2006. MY WIFE AND MY TWO TODDLERS HAVE BEEN RIDING IN AN VEHICLE WHERE THE AIRBAGS MAY GO OFF FOR NO REASON OR MAY NOT GO OFF IN AN ACCIDENT (BASED ON A STATEMENT FORM THE ASSISTANT SERVICE MANAGER OF BANKSTON NISSAN OF DALLAS) FOR THE PAST 2 MONTHS WITH LITTLE OR NO RESPONSE FROM NISSAN NORTH AMERICA. *JB
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Complaint 10158763 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2006-04-01
(YYYY-MM-DD)
Date Added To File: 2006-06-01
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2006-06-01
(YYYY-MM-DD)
Date Purchased: 2006-04-01
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: AIR BAGS
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 6
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: NORTH TEXAS NISSAN
Dealer's Telephone Number:
Dealer's City: CORINTH
Dealer's State: TX
Dealer's Zipcode: 76210
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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