NHTSA ID Number: 10150030
Incident Date: 2005-07-04
Manufacturer's Name: Hyundai
Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: SANTA FE
Model Year: 2005
9999 If Unknown Or N/A
Vehicle Identification Number: KM8SC73E15U
Vehicle Mileage At Failure: 10
Vehicle Speed: 0
Number Of Occurrences: 1000
Was Vehicle Towed: No
Consumer Location: MERLIN, OR
Summary of Complaint
I PURCHASE A NEW 2005 HYUNDAI SANTA FE EQUIPPED WITH THE 3.5 ENGINE AND 4 WHEEL DRIVE IN JULY OF 2005. AS I NOW FOUND OUT, THIS OPTIONAL 3.5 ENGINE IS EQUIPPED WITH A COMPUTER OPERATED ACCELERATION THROTTLE ENGINE. THIS NEW SET UP IS VERY POORLY DESIGNED, HAS A FEW SECOND DELAY AND THEN THE CAR DARTS OFF FAST, SOMETIMES SPINNING ALL DRIVE WHEELS ON DRY PAVEMENT. I BOUGHT A 4 WHEEL DRIVE UNIT FOR OUR RAIN, SNOW COVERED ROADS IN OREGON, HOWEVER IT'S MUCH WORST ON THIS TYPE OF CONDITIONS. I'VE ALMOST REAR ENDED THE CAR AHEAD OF ME SEVERAL TIMES AND ALSO HAVE TO HAVE ONE FOOT ON BRAKE PEDAL IN HEAVY TRAFFIC OR WHERE I HAVE TO STOP FOR PEOPLE CROSSING THE STREET. THIS I KNOW IS A VERY DANGEROUS WITH PEDESTRIANS AND HEAVY STOP AND GO TRAFFIC IN EVERY DAY SITUATIONS. I'VE QUIT DRIVING THIS VEHICLE IN THOSE SITUATIONS AS I DON'T WANT TO CAUSE PROPERTY DAMAGE OR LOST OF LIFE, SINCE I'VE HAD A STROKE AND SLOWER NOW. I CALLED MY LOCAL HYUNDAI DEALER AND THEY SUGGESTED I HAVE IT TOW 55 MILES TO THEM, WHICH I DID. AFTER SEVERAL DAYS THERE, THEY SAID THEY RE PROGRAMMED THE COMPUTER AND IT WAS SOMEWHAT BETTER. I PICKED IT UP AND WITHIN A FEW CITY BLOCKS I NEW IT WAS JUST THE SAME AS BEFORE. I WAS PLANNING A TRIP TO LAS VEGAS, NV. AND DECIDED I WOULD TAKE IT THERE AND THEN TO A DEALER IN THAT TOWN, WHICH I DID. WHAT A SURPRISE, THAT DEALERSHIP WAS VERY WELL A WHERE OF THE PROBLEM AND HAD HUNDREDS OF COMPLAINTS CONCERNING THE EXACT PROBLEM. THE SERVICE MANAGER AND MECHANIC CAME OUT TO TELL ME THAT THERE WAS A REAL PROBLEM WITH THE 3.5 ENGINE AND THAT THERE WAS NO FIX FOR IT AT THAT TIME, MY BEST CURE WOULD BE TO TRADE IT IN FOR A ANOTHER CAR !!. THEY WOULD NOT EVEN TRY TO FIX IT. I PAID 25,000.00 DOLLARS FOR IT AND CAN'T EVEN KNOW DRIVE IT SAFELY. *JB
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Complaint 10150030 Documents
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- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
- Delivers braking power when needed by avoiding a spongy...
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2005-07-04
(YYYY-MM-DD)
Date Added To File: 2006-02-11
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2006-02-11
(YYYY-MM-DD)
Date Purchased: 2005-07-04
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 6
Drive Train Type: 4WD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: ASHLAND HYUNDAI
Dealer's Telephone Number:
Dealer's City: ASHLAND
Dealer's State: OR
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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